- Work closely with various stakeholders, both internal and external, to troubleshoot and resolve incidents.
- Work with both internal and external technical teams to propose overall technical solutions and key performance indicators to measure success.
- Perform proper project and change management to ensure delivered solutions meet technical, functional, performance, and business requirements.
- Perform, review, and enhance business and IT processes as part of the continuous improvement effort.
- Responsible for project delivery, coordination, site supervision, including but not limited to permits applications and submissions
- Manage 24/7 operations, maintenance, compliance, and renewal of Airport IT systems located across Changi Airport premises. Candidates who are cognisant with industry best practices are preferred.
- An accredited Bachelor's degree in Information Systems / Technology, Computer Science, Systems Engineering, or related discipline.
- Minimum two years of work experience in the related technical domains and industry.
- Certifications in IT Service Management (ITSM) and IT Project Management will be preferred.
- Demonstrated knowledge in Networking, System Administration, and Cyber Security is a plus.
- Strong data analytical and project management skills.
- Good communication, verbal, written, and presentation skills to effectively describe and
demonstrate proposed solutions to internal and external parties. - Proactive with a sense of responsibility, acute at discovering and solving problems.
- Self-motivated.
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IT Operations Manager, Airport System - Singapore - PERSOLKELLY SINGAPORE PTE. LTD.
Description
Roles & ResponsibilitiesContract Duration: 12 Months
Working Location: Changi
Working Hours: Normal Office Hours (with 24/7 standby) - will be compensated by time off and support remotely.
We are looking for a proactive and service-oriented individual to implement IT initiatives and deliver IT operations excellence for our airport. The candidate will be responsible for technical assessment, project management, solution deployment, operations, and support of Airport IT solutions and IT-managed
Services.
Roles & responsibilities:
Requirements:
Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform you that only shortlisted candidates will be notified.
This is in partnership with Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance, and skills upgrading services, and partnering with employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nationwide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i's PDPA.
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Gelangre Reyanelle Gelario | REG No : R1870995
PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394
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IT Service Management
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