Contact Centre Executive - Bukit Batok
1 month ago

Job summary
We are seeking a capable and confident Contact Centre professional who can bring valuable experience and sound judgement to our team.In this role you will be the first point of contact for customers or patients handling incoming queries via phone and email.
You will play an essential part in ensuring a positive customer experience by addressing enquiries providing accurate information and supporting an efficient resolution of issues.
- Serve as the first point of contact for all customer and member enquiries.
- Provide accurate and timely responses to queries related to healthcare or employee benefits eligibility and claims.
Job description
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