Jobs

    Assistant Housekeeper - Singapore - THE CAPITOL KEMPINSKI HOTEL SINGAPORE

    THE CAPITOL KEMPINSKI HOTEL SINGAPORE
    THE CAPITOL KEMPINSKI HOTEL SINGAPORE Singapore

    3 days ago

    Default job background
    Description
    Roles & Responsibilities

    SCOPE
    Reporting to the Executive Housekeeper, the Assistant Housekeeper is responsible for directing and controlling the day-to-day housekeeping operations on the Floors or in the Public Areas in order to ensure the highest standards of cleanliness. He/She will closely monitor all processes related to ensuring high level of housekeeping services provided to the guest is timely and defect free.

    OVERALL OBJECTIVES

    • Assist in the management of the Housekeeping team, especially in the absence of the Executive Housekeeper.
    • Allocate and direct the work assignments of supervisory and non-supervisory staff in an efficient manner to ensure that guests and other departments receive prompt and courteous service.
    • Attend daily briefings and take note of VIP arrivals and the special attention items for the guests.
    • Keep the Housekeeping Staff informed on the daily operational activities and challenge and provide all information relevant to their job duties.
    • Schedule routine inspection by supervisors, of all housekeeping areas including occupied and non-occupied rooms.
    • Handle comments and requests from guests and other departments to meet their satisfaction.
    • Manage hiring, training, performance evaluation and conflict resolution of team members when appropriate.
    • Ensure good relations and effective inter-departmental communication.
    • Make recommendations to Executive Housekeeper on improving the services provided by the Housekeeping Department.
    • Control usage of all amenities and cleaning supplies to ensure compliance to budget and ensure appropriate usage of equipment and tools.
    • Administrative duties such as attending meetings, writing reports and memos as required.
    • Other ad-hoc duties as assigned

    REQUIREMENTS

    • Positive, friendly, professional and confident, with good interpersonal skills.
    • Minimum 3 years of relevant working experience in hospitality industry.
    • Knowledge of proper cleaning techniques and requirements, use of equipment, and chemical handling
    • Effective verbal and written communication skills.
    • Able to perform shift work.
    Tell employers what skills you have

    Front Office
    Housekeeping
    Interpersonal Skills
    Inventory
    Hotels
    Clean Rooms
    Hospitality Industry
    Conflict Resolution
    Quality Inspection
    Compliance
    Communication Skills
    Hospitality
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