Service Team Leader - Singapur, Singapore - Mettler Toledo

Mettler Toledo Singapur, Singapore

1 day ago

Description

Our Opening and Your Responsibilities

KEY RESPONSIBILITIES:
Supervise a team of engineers and technicians.
To liaise with all departments on service-related matters.
Implement new service procedures/workflow or revise existing one for his team.
To liaise with factory for quick technical support.
Set up standard and special purpose measurement equipment in customers' facilities.
Support department growth initiatives and company goals.
Provide guidance and support to service team members/sales for on-site activities.
Familiar with international standard for calibration, GMP and SAC SINGLAS calibration scheme.
Be the SAC approved signatory for calibration report for IND scales.
Support and advise project/application team for new installation project in customers' facilities.
Attend to important/critical breakdown with sales/technician and provide root cause analysis/evaluation report whenever is necessary. Propose/advise the action plan for efficient and effective resolution.

What You Need to Succeed

REQUIREMENT
A good engineering degree in Electrical & Electronics, Mechanical or Mechatronics; or equivalent combination of education and experience.
A team player, meticulous and organized with at least 3 years of supervisory experience on field service team.
Fair knowledge in weighing modules, tank scale, platform scale and weighbridge would be an advantage.
Possesses a valid class 3 driving license would be preferred.
Possesses BizSAFE level 2 certification and are familiar with the safety requirement in a production environment.
Experienced in conducting toolbox meeting and preparing risk assessment document and method statement.
Excellent communication skills

Our Offer to You

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