Pre-owned Car Sales Consultant - Singapore - Carousell Group

Carousell Group

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Company Description

Carousell Group is the leading recommerce group in Greater Southeast Asia on a mission to inspire the world to start selling, and to make secondhand the first choice.

Founded in August 2012 in Singapore, the Group has a leading presence in eight markets under the brands Carousell, Cho Tot, Laku6, , OneKyat, Ox Street, and Refash, serving tens of millions of monthly active users.

Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments and Sequoia Capital India.

As a team of passionate individuals working together to solve meaningful problems, there is so much more for you to discover in a career with Carousell.

Our culture is made up of hiring, developing, and promoting people who embody our values of solving problems for our users; having a mission-first mindset; being relentlessly resourceful; caring deeply; and staying humble to constantly improve.

Together as an organisation, we make magic happen.

Job Description:

Carousell is looking for an experienced Sales Associate to support our Autos transactions. You will manage the daily inbound leads, transactional sales and provide our customers and business partners with value-added services.

You will:

Leads management

Provide car buying & vehicle financing advice according to our internal procedures
Assist customers to source for the best pricing in their vehicle tradein requests
Negotiate with our partners to match up the pricing needs of our customers
Ensure continuity of service delivery by answering all requests from customers and providing timely updates during every step of their vehicle purchase
Demonstrates vehicle features and takes customers on test drives
Provide professional consultation and excellent customer service
Escalate cases and requests as per company protocols

Driving revenue growth in transaction services within Cars category

Identify the needs of potential customers to provide them with our vehicle sales and valuation, financing and vehicle insurance services
Turn prospects into raving buyers
Monitor prospects closely for conversions to actual transactions
Provide vehicle financial advice and sharing of the various loan packages available
Source for competitive Vehicle Financing rates within our partners, banks, and stakeholders
Liaise with internal and external stakeholders (other depts, customers, partners, banks, etc)
Sharing the benefits of our complimentary aftersales package

Qualifications:

Minimum 2 years of experience in sales and customer service
A selfmotivated achiever with a drive for success in sales
You love cars and are highly interested in the Autos industry
Excellent endtoend selling skills, including needs assessments, followup, objection handling, and closing deals
Effective negotiation and problemsolving skills
Good interpersonal and communication skills
Ability to work in a fastpaced, everchanging and highly digitized environment
A desire to make the Autos industry fair and honest again
Excellent timemanagement skills

Additional Information