Customer Engagement Intern - Singapore - ZEISS Group

ZEISS Group
ZEISS Group
Verified Company
Singapore

1 week ago

Wei Jie

Posted by:

Wei Jie

beBee Recruiter
Description
CRM Management

  • Learning about the CRM administration and management
  • Gain of insights into critical areas, like masterdata management
  • Development of migration strategies
  • CRM user experience by training participation
  • Stakeholder Management
  • Preparation for the Next Generation CRM from a technical and process perspective
Big Data Analytics

Through big data analytics we identify gaps in our master data structure and possible data cleansings improvement cycles.

As a by-product, we use our data scope to enhance management reporting to develop, enhance and manage dashboards for all levels of the organization.

The trainee's scope will include the dashboard development based on Agile project methodology as an iterative implementation approach.

  • Understanding the scope and limitation of dashboards
  • Learning about the IT landscape to run dashboards with minimum redundant efforts
  • IT Architecture and cloud solution evaluations
  • Development from idea to dashboard in an Agile project approach
Process Enablement / Automations

Process automation allows the implementation of process based on scripts and schedules. Essentially, the scripts will run independently, delivering the results in a pre-defined manner. The processes need to be identified, analyzed and prioritized before programming. A script is an end-to-end process approach and therefore a waterfall implementation strategy is used.


Targets for the trainee include:

  • Learning about UiPath and script development
  • Process Analysis with the stakeholders to understand the endtoend approach
  • Scripting frameworks and strategies
  • Script deployment and bot management
  • Waterfall project implementation strategies
  • This is a 6month internship position
  • Relevant degrees/ education to the scope will be preferred

Your ZEISS Recruiting Team:
Luke Steven Montana
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