- Be the go-to person for managing and resolving customer issues in a fast-paced, technology-driven environment.
- Work closely with Relationship Managers in cultivating and expanding professional relationships.
- Take charge of customer inquiries and design suitable solutions.
- Develop and deliver bespoke training sessions for customers on our online portal and trade lifecycle.
- Organize and lead in-house training and regular service review sessions.
- Venture out to meet customers solo or alongside Relationship Managers across the region.
- Foster and maintain top-notch relationships with both current and potential customers.
- Pinpoint the needs of prospective clients in areas of settlement and custody, and team up with Relationship Managers to devise effective solutions.
- Collaborate with Relationship Managers to deepen existing relationships and craft compelling sales pitches.
- Stay ahead of the curve with the latest product and technical advancements.
- Assist with team-oriented tasks such as document handling, agreement drafting, event organization, and the arrangement of corporate gifts.
- Minimum 5 years of relevant banking experience, with a special emphasis on securities or relationship management.
- A university degree in Business, Finance, Economics, or a related field.
- A service-oriented mindset, with a focus on the customer.
- Exceptional communication, interpersonal, and presentation skills.
- An individual who is responsible, dedicated, detail-oriented, highly organized, and capable of working independently.
- Ability to withstand pressure and meet stringent deadlines.
- Confidence, professional grooming, and excellent command over spoken and written English.
- Proficiency in Microsoft Office Suite: Outlook, Word, Excel, and Powerpoint.
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Client Service
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Client Servicing
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Client Services
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SHOPPERPLUS SINGAPORE PTE. LTD. Singapore**Specific Job Duties and Responsibilities**: · - To assist in identifying new potential clients, qualify and acquire new business accounts to achieve sales target. · - Assist in implementing sales strategies, analyzing trends and results. · - Assist in identifying and recommendi ...
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Specialist, Client Service
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THE BANK OF NEW YORK MELLON Singapore**Bring your ideas. Make history.** · BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/ ...
Associate, Client Services - Singapore - FP GLOBAL PTE. LTD.
Description
Roles & ResponsibilitiesExciting news We have a fantastic opening for an Associate in Client Services at a leading financial service firm.
Job Scope
What we're looking for:
Outlook
Troubleshooting
Microsoft Office
Advertising
Written English
Data Analysis
Customer Experience
Relationship Management
Securities
Economics
PowerPoint
B2B
Pressure
Teamoriented
Banking
Presentation Skills
