IT Support Specialist - Singapore - ALPHAEUS PTE. LTD.

    ALPHAEUS PTE. LTD.
    ALPHAEUS PTE. LTD. Singapore

    1 month ago

    Default job background
    $50,000 - $80,000 per year Technology / Internet
    Description
    Roles & Responsibilities

    Job Description

    • Dispatch - Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels.
    • Perform troubleshooting for client platform related problems
    • Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
    • Perform service request related to client platforms.
    • Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
    • Involve in client platform implementation/upgrade project.

    Requirements:

    • Minimum NITEC in any discipline
    • 1-2 years of experince required
    Tell employers what skills you have

    Troubleshooting
    Microsoft Office
    Windows 10
    Hardware
    Laptops
    Active Directory
    VIP
    Windows 7
    Information Technology
    Computer Hardware
    Service Level
    Application Support
    Networking
    Operating Systems
    Windows
    Technical Support