- Perform remote / onsite support to end users on IT products and services
- Manage email / hotline for support requests.
- Manage hardware / software patching
- Provides remote / onsite support for IT needs.
- Provide support for key field service activities in line with customers' requirements.
- Create and update tickets promptly and accurately.
- Provide accurate, factual reports to the team leader or technical support personnel to enable informed decisions to be made on a course of action to resolve product issues
- Handling customer escalations with support from Level 2 as needed.
- Any ad-hoc duties as assigned.
- Support VIP users
- Manage onsite engineers and deployment
- Provide documentation update
- Work with relevant team on reports.
- Minimum diploma in IT or related
- 5 years of working experience related to end user support
- Able to work Independently, Self-motivated, and Diligent
- Experience in troubleshooting hardware / software related issues.
- Experience in analysing various operation reports and presentation
- Experience on team management
- Possess Analytical and Problem-Solving skills
- Written and spoken Language Proficiency in English is essential
- Effective communication skills
- Knowledge on different product (end point device) vendor like Lenovo / Dell etc
- Knowledge on mobile support (phones / tablets) for iOS / Android / iPadOS
- Office hours with ad-hoc after-office hours and weekend support
-
Team Lead-restaurant
1 week ago
Marriott International, Inc Singapore**İş Numarası** · **İş Kategorisi** Food and Beverage & Culinary · **Lokasyon** W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore HARİTADA GÖRÜNTÜLE · **Çizelge** Full-Time · **Uzakta mı bulundu?** N · **Konum değişikliği mi?** N · **Pozisyon Türü** Non-M ...
-
Team Lead-restaurant
1 week ago
Marriott International, Inc Singapore**رقم الوظيفة** · **التصنيفات** Food and Beverage & Culinary · **الموقع** W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore عرض على الخريطة · **الجدول الزمني** Full-Time · **هل تقع في مكان بعيد؟** N · **إمكانية الانتقال إلى موقع آخر؟** N · **نوع الوظيفة** ...
-
Team Lead-restaurant
1 week ago
Marriott International, Inc Singapore**Número de Empleo** · **Categoría de Empleo** Food and Beverage & Culinary · **Ubicación** W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · **Tipo de Posición** Non-M ...
-
IT Services Team Lead
1 week ago
Logicalis Singapore**Why choose Logicalis?** · Logicalis lets you experience the digital transformation up close - and to get involved in actively shaping its future. Your expertise makes you a crucial building block here. From pre-sales, sales and consulting to professional service, finance and ma ...
-
Team Lead
1 week ago
Media SingaporeTo lead, manage and be responsible for the Account Management team (Associate Account Managers, Account Managers, Senior Account Managers, Project Leads) across SEA. · **Responsibilities will include**: · - Managing a team of up to 10 ambitious and highly-trained account managers ...
-
Team Lead
2 days ago
BCD Travel Corporate SingaporeBring your passion and energy to our growing team. We're hiring · **Travel Consultant Lead (Hybrid/Remote)** · - Full time, Singapore_ · (Paragraph from the internal job description that recaps the role should start with "As part of the X department") · **As a Travel Consultant L ...
-
Team Lead
1 week ago
Gravitas Recruitment Group Singapore**Key Responsibilities**: · 1) Lead a team of malware analyst to conduct investigation on cybersecurity threats and contribute to close any cyber incidents · 2) Develop/review malware analysis SOPs and playbooks · 3) Analyse malware samples using a variety of malware analysis too ...
-
Team Lead
1 week ago
SALT TALENT SEARCH PTE. LTD. SingaporeSalt is looking for a Team Leader for a leading client on a 8months extendable contract. The individual will lead a team of 20-30 team members performing the operational work by assigning them day-to-day work responsibilities, reviewing their work procedures, suggesting ways to i ...
-
Team Lead
1 week ago
KIDSTART SINGAPORE LTD. Singapore**Description of Division/Branch**: · The KidSTART Home Visitation Programme delivers child development and early childhood support to parents and caregivers through home visits. Interventions provided aim to build knowledge and skills of parents and caregivers and include child ...
-
Team Lead
22 hours ago
Peoplebank Singapore**Team Lead - Patch Management (Network)** · - 12 months contract role · **Our Client** · - Multinational IT company · **The Opportunity** · - Lead, review, schedule and oversee Patch Management process, procedures and activities · - Initiate Request for Change, document a detail ...
-
Team Lead
1 week ago
Virtuos Games SingaporeLocation · Singapore, Singapore- Department · ARTPLAY, GROW and WIN · To be a part of Virtuos means to be a creator and aim at excellence. · At Virtuos, we harness the latest technologies to make video games better and more immersive than ever before. That is why we pride ourselv ...
-
Team Lead
1 day ago
BCD Travel Singapore Singapore**Team Lead (Hybrid/Remote)** · - Full time, Singapore_ · The travel consultant is this primary point of contact for the customer and provides active travel consultation towards the business customers, including providing travel details and up-selling of related product. · This p ...
-
Team Lead
1 week ago
ZENITH INFOTECH (S) PTE LTD. SingaporeThis is a 12 months contract assigned to our client · Work Location: Suntec Tower 2 · Salary Range : $3,500-$4,000 · Working Hours: · 1. 44 hours per week · 2. 5.5 days per week · 3. Monday-Sunday (including Public Holiday) · 4. 24 hrs rotating shift · **Job Description**: · 1. C ...
-
Team Lead
1 week ago
Hunter Bond SingaporeAn elite-level, award-winning Quant Fund in US is looking for a talented and passionate engineer to join their team (Sydney/Singapore) and play a critical role in managing and supporting the company's global trading platform. · **Main duties & responsibilities**: · - Working with ...
-
Team Lead
5 days ago
EUNOIA RECRUITMENT PTE. LTD. Singapore**We are a brand new company who are currently experiencing massive expansion. As we are actively on the start-up phase, we are excited to be looking to onboard a Recruitment Team Lead who can assist us through the next phase of our development plans. · **Job Highlights**: · - Ac ...
-
Team Lead
5 days ago
Montfort Care SingaporeCOMPANY DESCRIPTION · Montfort Care will continue to grow our services and enhance our capabilities to impact more lives. With this goal in mind, we are hiring talent to join our team in our HQ functions, social service support and direct social services. · DESIGNATION : Team Lea ...
-
Team Lead
1 week ago
Jobline Resources Pte Ltd Singapore**Responsibilities**: · Data Platform Design and Architecture: - Lead the design and architecture of the enterprise data platform on cloud environments, utilizing the capabilities of Microsoft Azure and AWS to support scalability, reliability, and performance requirements. - Deve ...
-
Team Lead
1 week ago
Yojee Singapore**Team Lead · **About Yojee** · Yojee Limited (ASX: YOJ), is a cloud-based software as a service (SaaS) logistics platform that facilitates the flow of freight movements into a single ecosystem, making the complex process of managing land transport simple and accessible to all pl ...
-
Team Lead
1 day ago
XL Catlin Singapore**Flexible Work Eligible**: Flexible Work Schedule · **DISCOVER your opportunity** · **Team Lead** · Singapore - Hybrid working mode · In this role, you will provide high quality administrative services to the various businesses we support as Middle Office, assisting Middle Offic ...
-
Team Lead
1 week ago
IRON CHEF F&B PTE. LTD. Singapore**Responsibilities**: · - Lead and supervise service crew to ensure excellent customer service and adherence to restaurant policies and procedures. · - Train and develop new and current staff members to enhance their skills and knowledge. Monitor their performance, provide feedba ...
EUC Team Lead - Singapore - ASIAPAC TECHNOLOGY PTE. LTD.
4 days ago
Description
Roles & ResponsibilitiesJob Responsibilities
Job Requirements
Field Service
iOS
User support
Technical Assistance
Hardware
VIP
IT End User Computing
Information Technology
Team Management
technical trouble shooting
Communication Skills
Team Leader
Trouble shooting
Able To Work Independently
Troubleshooting Hardware
Technical Support