supervisor (2 years contract) - Singapore - SATS FOOD SERVICES PTE. LTD.

SATS FOOD SERVICES PTE. LTD. Singapore

Found in: Talent SG 2A C2 - 5 days ago

Description

Roles & Responsibilities

KEY ACCOUNTABILITIES

Operations Management

Manage the team of dining hall catering assistants on daily operations
Participate in audits activity through the review of operational needs ensure that customer feedback has been taken into consideration
Ensuring service is ready, timely execution of daily meals & festive specials
Work closely with his/ her team on day to day operational issues and ensure that product and service standards are maintained at all times
Take account and monitor daily customer feedback and work with Culinary and Operations teams to rectify products / services issue

Performance Management

Work with Culinary, Dietician/ Nutritionist and Client teams on cyclical menu planning activity
Preparing and setting up of dining hall and ready for operations
Deploying of his / team for roles in the dining hall
Conduct daily roll call and briefing to the team

Relationship Management

Build strong relationships and a team player to lead
Act as the point of contact for all services, operation and related issue in the dining hall, escalating these to Assistant Operations Manager as necessary and ensure that all cases are addressed and closed in a timely manner

KEY REQUIREMENTS

Valid Basic Food Hygiene Certificate
Minimum 2 years experiences in F&B setting
Team player
Able to work shift hours (start as early as 6am, end at 9pm)
6 days work week

Tell employers what skills you have

Hygiene
Food Hygiene standards
Relationship Management
Operations Management
Food and Hygiene policies
Food hygiene
Audits
Team Player
Catering
Performance Management

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