- Provide technical support and subject matter expertise for companies Global Trade Floor Environments.
- Perform MAC work on IPC trader voice systems, voice recording systems, Cisco CUCM, SIP & TDM (Time Division Multiplexing.)carrier services, and Movius Mobile phone recording application.
- Assist in troubleshooting and remediation efforts within the voice environment.
- Support and manage IPC turrets, including configuration and ongoing management.
- Assist in front office and trade floor workspace support.
- Collaborate with carriers, hardware vendors, and other stakeholders for quotes and task orders.
- Bachelor's degree in a related field or equivalent work experience.
- 3-5 years of experience in supporting trade floor voice solutions and at least 5 years in a network communication environment.
- Financial services experience with trader voice, specifically IPC Unigy turret systems and Carrier Services.
- Experience with management and support of IPC turrets (IPC qualifications preferred).
- Understanding of global on-net dialing plans in a CUCM environment and IPC systems.
- Solid technical understanding of traditional PRI trunks, SIP trunks, PLAR, Hoot & Holler, and other voice circuit types.
- Knowledge of network protocols, QoS, and other VOIP-related network components.
- Experience working with carriers and hardware vendors for quotes and task orders.
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Voice Engineer
5 days ago
Flintex Consulting Pte Ltd Singapore**Experience in UC or PBX setup, Linux knowledge preferred** · - Setup, Programming and Support Voice Communication systems ( Alcatel -Lucent/Sangoma) including Local Area Networks (LANs) & Wide Area Networks (WANs) · - Designing and implementing Voice network solutions and/or im ...
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Voice Engineer
1 day ago
WORLD PARTNERS SOLUTION PTE. LTD. SingaporeJob Responsibilities: · - Ensuring overall technical capabilities, stability and performance. Provide direction recommendation, design and implementation for Cisco UC systems. · - Identify opportunities for expanding the use, feature and functionalities of the existing system · - ...
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Voice Engineer
1 week ago
Flintex Consulting Pte Ltd Singapore**Experience in UC or PBX setup, Linux knowledge preferred** · - Setup, Programming and Support Voice Communication systems ( Alcatel -Lucent/Sangoma) including Local Area Networks (LANs) & Wide Area Networks (WANs) · - Designing and implementing Voice network solutions and/or im ...
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Voice Engineer
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Voice Recording Engineer
5 days ago
Pontoon Asia Pacific Singapore**Job Title: APAC Voice Recording Engineering, Chief Technology Organisation** · **Your background** · - We are currently hiring voice recording engineer managing the Trader and Enterprise Voice platforms. This role primarily focuses on voice recording systems (NICE). · - Experie ...
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Senior Voice Engineer
1 week ago
GMP Group SingaporeCreate design specification schematics in accordance with customer requirements and offer suitable enterprise architecture solutions. · - Collaborate with technicians to execute the installation and migration of diverse technology solutions within the voice network. · - Formulate ...
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Senior Voice Engineer
1 week ago
TANGSPAC CONSULTING PTE LTD Singapore**Position: Senior Voice Engineer**: · - **Employment Type: Permanent**: · - **Location: Changi Business Park**: · - **Mode of Work: Hybrid · **Chartered transport available from Bukit Panjang, Jurong East, Yishun and Sengkang. · **Responsibilities** · - Prepare design specificat ...
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Manager, Voice Engineering
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SINGAPORE TELECOMMUNICATIONS LIMITED SingaporeSingtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enha ...
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Voice Network Engineer
3 days ago
NTT SINGAPORE PTE. LTD. Singapore**Responsibilities** · - Manage post implementation support issues i.e fault call tickets · - Conduct post implementation review as part of quality process · - Participate in regular operations review meetings, including operational issues, tickets review etc. · - Conduct interna ...
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Senior Voice Engineer
1 week ago
GMP Group Singapore**Responsibilities**: · - Prepare design specification schematics as per customer requirement and provide appropriate enterprise solutions for architecture. · - Coordinate with technicians and perform installation and migrations of various technology solutions within the voice ne ...
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Senior Voice Engineer
2 days ago
NTT SINGAPORE PTE. LTD. Singapore**Position Overview: · **Key Responsibilities**: · - Provide expert-level support for Verint or WFO systems deployed within an Avaya environment. · - Troubleshoot and resolve complex technical issues related to voice systems, including call recording, quality monitoring, and work ...
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Senior Voice Network Engineer
5 days ago
OPENSOURCE PTE. LTD. SingaporeVoice Network Engineer · Roles & Responsibilities · **Responsibilities**: · Manage post implementation support issues i.e fault call tickets · Conduct post implementation review as part of quality process · Participate in regular operations review meetings, including operational ...
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Junior Voice Network Engineer
5 days ago
OPENSOURCE PTE. LTD. SingaporeVoice Network Engineer · Roles & Responsibilities · **Responsibilities**: · Manage post implementation support issues i.e fault call tickets · Conduct post implementation review as part of quality process · Participate in regular operations review meetings, including operational ...
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Junior Voice Network Engineer
4 days ago
Rapsys Technologies SingaporeManage post implementation support issues i.e fault call tickets · - Conduct post implementation review as part of quality process · - Participate in regular operations review meetings, including operational issues, tickets review etc. · - Conduct internal training as part of kno ...
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Avp, Senior Voice Engineer
6 days ago
THE JAPAN RESEARCH INSTITUTE, LIMITED Singapore**Responsibilities**: · - Prepare design specification schematics as per customer requirement and provide appropriate enterprise solutions for architecture. · - Coordinate with technicians and perform installation and migrations of various technology solutions within the voice ne ...
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Avp, Senior Voice Engineer
6 days ago
Sumitomo Mitsui Banking Corporation (SMBC) Singapore**Responsibilities**: · - Prepare design specification schematics as per customer requirement and provide appropriate enterprise solutions for architecture. · - Coordinate with technicians and perform installation and migrations of various technology solutions within the voice ne ...
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Bank of America Singapore**Your background** · - Ability to manage and communicate effectively with stakeholders · - Design and implement voice recording infrastructure and systems such as retention, playback, and retrieval · - Provide broad technical view across platform, identifying technical dependenc ...
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IT Voice Engineer
5 days ago
Sciente Consulting Singapore Part timeJob Summary · We are looking for an IT Operation Engineer to be part of a global communication team, involved in providing support from business-as-usual (BAU) operations as well as changes to global strategic projects to the traders in banking sector and giving them a superior e ...
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Voice Engineer
1 week ago
NTT Singapore Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...
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Voice Engineer
1 week ago
MORGAN MCKINLEY PTE. LTD. SingaporeRoles & Responsibilities · The Voice Services Operations Analyst plays a crucial role in providing technical support and subject matter expertise for the companies Global Trade Floor Environments, with extended support for regional voice platforms. This position requires a deep u ...
Voice Engineer - Singapore - MORGAN MCKINLEY PTE. LTD.
Description
Roles & ResponsibilitiesThe Voice Services Operations Analyst plays a crucial role in providing technical support and subject matter expertise for the companies Global Trade Floor Environments, with extended support for regional voice platforms. This position requires a deep understanding of network communications, voice telephony systems, carrier services, and specifically focuses on trade floor voice systems such as IPC Unigy. The analyst will be responsible for performing Moves, Adds, Changes (MAC) on various voice systems, assisting in troubleshooting efforts, and providing front office and trade floor workspace support.
Job Responsibilities:
Job Requirements:
Interested candidates may apply through the application system with us. Shortlisted candidates will be notified.
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Morgan McKinley Pte Ltd
Dimple Jain
EA Licence No: 11C5502
Tell employers what skills you haveSwitches
Mac
TDM
Troubleshooting
Remediation
VoIP telephony
IP Telephony
Hardware
UC
Telephony
QoS
Voice Services
IP
VoIP
Routers
Unified Communications
Technical Leadership
Financial Services
SIP Trunking
Technical Support