Operations and Supply Chain Manager - Kallang, Singapore - Ask & Embla

Ask & Embla

Verified Company

Kallang, Singapore

1 week ago

Posted by:

Wei Jie

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Description

Operations and Supply Chain Manager

Ask & Embla is a rapidly growing Alternative Body Jewelry brand based in Singapore with a collective following of more than 450,000 across our social media channels.

As an E-commerce brand, we ship internationally to a diverse range of customers and we are proud to be one of the leading brands worldwide in the alternative jewelry space.

At Ask & Embla, we're passionate about creating a company that brings out the best in everyone and where individuals love to work and grow as a team.

That means constantly learning and building new things, being flexible about how and where we work, and empowering each other to do the proudest work of our lives.

Ask & Embla, led by an ex-Googler and ex-Amazonian, has dozens of employees across multiple countries, and this team is growing fast.

We are building the foundation to expand several business verticals beyond E-commerce, while supporting existing business functions for fulfilling thousands of orders each month.

At Ask & Embla we learn and build fast together, sharing the purpose and passion of creating not just beautiful, expressive and sustainably-made jewelry, but a community that celebrates the misfits, the believers, the round pegs in square holes and everyone in between.

Everyone deserves to own who they are; we create the jewelry so they can do it with pride.

The Operations and Supply Chain Manager coordinates, organizes, and oversees all activities involved in the storage and distribution of the company's products.

You will be in charge of providing inspired leadership to our operations team which involves making important policy and strategic decisions, as well as the development and implementation of operational procedures.

The number of units being stored and orders being fulfilled is poised to scale up significantly in the coming year and we will need someone data driven to plan capacities and optimal storage, shipping routes, and last mile delivery logistics to optimize speed and cost for the optimal customer experience.

What you will do:

Primarily responsible for managing the company's overall operations, inbound logistics, outbound logistics, lastmile logistics, and supply chain strategy through implementation of systems and policies, and effective logistics vendor management.
Conduct capacity planning initiatives to ensure the company is well prepared to manage the growth of inventory and fulfillment of orders
Collaborate with internal teams and suppliers to identify and maintain resources needed to establish and provide an effective logistics and fulfillment networks.
Devise performance metrics for measurement, comparison, or evaluation of factors affecting operations and supply chain efficiency
Develop and maintain detailed inventories of materials and supplies located in the company, at sites, and in the factory; ensure that all necessary processes and operations setups are in place so that stock counts are accurate and any variances are fully investigated.
Analyze current inventories and procedures; recommend improvements to increase efficiency of supply chain and profitability for the company.
Develop policies to increase efficiency throughout the supply chain while ensuring quality and safety.
Identify optimal shipment and transportation routes with attention to consolidation of warehousing and distribution.
Evaluate the need for materialhandling equipment and staffing; make recommendations for efficient loading, unloading, movement, and storage of materials.
Keep track of the performance of vendors and suppliers regarding their ability to meet quality and delivery requirements
Ensure customers are receiving orders on time, and that shipping issues for customers are kept to a minimum
Design reverse logistics processes to deal with returns with the usage of software and automations to minimize cost and resource requirements
Set up new 3rd party logistics warehouses in different part of the world to serve customers better
Ensure ERP and Inventory Management systems are set up to handle multiple warehouses
Set up processes to track and distribute inventory across retail outlets when we set up retail spaces in 202
Manage and mentor a growing team of operations executives
Perform other related duties as assigned.

Job Requirements

At least 8 years of experience in retail and ecommerce operations and logistics, supply chain and vendor management
A degree in business operations & supply chain management, engineering or equivalent courses is preferred
Excellent interpersonal and negotiation skills with a proven ability to create and maintain positive working relationships with vendors, suppliers, shippers, and customers.
Solid experience in setting up and managing 3PLs and other subcontractors
Adept at using spreadsheets to determine costs, profit, ROI and other key operational metrics
Knowledgeable in Logistics Operation and Transportation Manage