- Strategize Quality-related training plan for SOD, including e-learning.
- Develop and review teaching materials, curriculum and training guides to achieve effective administration of training.
- Manage the team and ensure alignment to corporate balanced scorecard.
- Train and Facilitate Basic Quality Improvement (QI) Tools, FMEA, RCA, QI Coach programmes.
- Provide project facilitation to course participants by conducting review clinics or remote project consultations.
- Support Parkway Pantai Limited (PPL) operations when required.
- Support IHH Quality Summit when assigned
- Participate in ad hoc projects
- A general degree with at least 5 years of relevant work experience preferably in a healthcare setting and in a supervisory position.
- Strong aptitude in developing and facilitating programs and activities aimed at meeting the corporate goals and objectives
- Demonstrate good knowledge in quality process improvement and structure.
- Highly motivated, action & result oriented and a self-starter
- Experience in JCI Accreditation survey process and JCI Hospital Standards interpretation is preferred
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Manager, Quality Management - Singapore - Mount Elizabeth Hospital
Description
The Role
Support in planning, implementing, analysing and reviewing the effectiveness of Quality Improvement courses.