Jobs

    Consumer Engagement Manager - Singapur, Singapore - L'Oréal

    L'Oréal
    L'Oréal Singapur, Singapore

    1 week ago

    Default job background
    Jornada Completa
    Description

    As the Consumer Engagement lead for Travel Retail APAC, you will play a pivotal role in contributing to the driving of TR brands' recruitment, consulting on media (owned media, retail media and CRM media) strategies for O+O integration and developing partnerships to enhance the brands' presence with driving conversion as a key objective across both online and offline channels.

    You will be responsible to work with Head of Media to partner the Lead Digital Media Agency on media engagement strategies; Head of CRM to partner the One Consumer consultant agency to align with recruitment missions; and be at forefront of scouting new partnerships MoUs for TR sustainable growth both online & offline.

    Key Job Accountabilities:

  • Define the Consumer Engagement strategy for TR in the mission of recruitment and sustainable growth for the future.
  • Partnership Development: Identify potential partnerships with key impact selection of partners for Travel Retail, and lead relationship management with partners. Support Business units in collaborating with Partners on developing customized joint-ideas / pilots roll out Develop playbooks & guidelines to frame scaling & rollouts in APAC and beyondLiaise with relevant departments (eg legal, purchasing, zones) on leveraging partnerships and ensure cross-functional collaboration.
  • Change Management:Deliver best practices & benchmarks to key performance indicators (KPIs) and metrics Organize internal upskilling events and workshops for knowledge sharing and integration of new solutions into the consumer engagement strategy.
  • Projects Management: Ensure alignment with the established framework set for driving consumer engagement both online (via digital media/social, EC) and offline (via events, OOH). Partner with agencies to provide regular Corporate-level performance and budget management reports Deliver best practices & benchmarks to key performance indicators (KPIs) and metrics
  • Key Skills:

  • A confident and articulate communicator capable of inspiring strong collaboration in an organization
  • Positive, creative, and innovative mind
  • Requirements (external candidate) :

  • Minimum years of experience with at least years of solid experience in Consumer Engagement, with FMCG industry an advantage.
  • Strong communication and interpersonal skills and able to work with people at all levels
  • Detail-oriented, responsible, and able work under pressure
  • Well organized, strong in problem solving and decision making independently
  • Fluency in both written and spoken English is a must
  • Puedes inscribirte en un máximo de tres ofertas en un período de días.
  • No puedes retirar tu solicitud una vez enviada, así que asegúrate de elegir la posición que mejor se adapte a tus habilidades y aspiraciones.


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