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    Hotel Receptionist - Singapore - ACHIEVE TECHNOLOGY ASIA PACIFIC PTE LTD

    ACHIEVE TECHNOLOGY ASIA PACIFIC PTE LTD
    ACHIEVE TECHNOLOGY ASIA PACIFIC PTE LTD Singapore

    Found in: Talent SG 2A C2 - 3 days ago

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    Description
    Roles & Responsibilities

    Guest Service Attendant (Hotel Receptionist)

    Working Location: Accessible via Bugis/Nicoll Highway MRT stations

    Working Hours: 5 days work week, 9.5 hours work day with 45 minutes break, Shift work with Graveyard Shift

    (Allowance of $10.50 per shift)

    Job Description:

    • Treating all guest with respect and handles rooms reservations or walk-in requests, registration processes or complains with professionalism, paying special attention to Long Staying Guest (LSG) and VIPS
    • To develop and maintain close business contact with the in-house guests
    • Handles all incoming calls from internal or external parties to address the needs of all
    • Delivers all wake-up calls request timely in accordance with Pan Pacific guidelines as well as doing follow up call with LSG to obtain guest requirement during stay, feedback and special preferences
    • Ensure timely reply to any guest enquiries via websites and email enquiry
    • To be well equipped with Food and Beverage knowledge and skills
    • To maintain the overall cleanliness
    • Work closely with the team & other departments
    • Performs Cashier-related function like ensuring all transactions are well accounted for. To assume responsibility and accountability for the safekeeping and handling of the Front Office Cash Float.
    • Develop the desired salesmanship skills to maximize on the room revenue and provide our guests with options.
    • To be well versed in property's standard procedures, current products, services, promotions, events, activities as well as operating hours of establishment.
    • To develop a working knowledge of Property Management System (PMS) to aid in the various job function.
    • To continuously strive to meet Front office objective i.e. up-selling, guest preferences, Discovery Loyalty Programme etc.
    • To enforce and comply with Rules and Regulations stipulated in the Employee handbook and Workplace Safety and Health as well as to highlight any issues that may cause harm for both staff and guest.

    Requirements:

    • No experience is required as training will be provided

    Interested candidates, please email your updated resume to Gareth Lim at: to apply or contact via Whatsapp :

    ATTN; Tan Hui Yung Janet (CEI: R

    Do Join Our Telegram Group to look for other job opportunities as well

    EA License No: 05C3451

    Tell employers what skills you have

    Front Office
    Excellent Communication Skills
    Sales
    Upselling
    Microsoft Office
    Property Management
    Quality Assurance
    Housekeeping
    Interpersonal Skills
    Workplace Safety
    Property
    Hospitality Management
    Authorization
    Transportation
    Accountability
    Cashiering
    Furniture
    Customer Service
    Hospitality
    Workplace Safety and Health

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