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APAC Digital - Singapore - JPMORGAN CHASE BANK, N.A.
Description
Roles & ResponsibilitiesThe Asia Pacific (APAC) Digital & Platform Services Change team within Corporate Investment Bank Operations was established to manage strategic and digital changes for the APAC Markets Operations organization.
The Digital Solutions team within APAC DPS Change Team leads the implementation of all digital solutions to the organization. Digital Solutions comprises of Intelligent Automation such as Robotic Process Automation (UiPath), Data Transformation Tools (Alteryx, Python scripting), Data Analytics & Visualization Tools (Tableau, Qlik), workflow tools (PEGA) and Content Management tools (Data digitization/OCR) that enhance efficiency, improve quality of transaction management and automate manual processes.
As a Change Associate within the Digital Solutions team, you will support implementation of digital solutions across teams in APAC CIB Operations from solution design to implementation. The uniqueness about this role is that it is not just any project management role, but one is expected to roll up your sleeves and develop solutions using digital tools, proactively perform research & discovery on fintech/new technology solutions. You will have experiences with above digital solution tools and should be passionate about digital technology and have an innovative mindset to discover and bring new ideas and then navigate the way through to successfully execute the idea. Additionally, you should have excellent communication skills to be able to influence and inspire the wider Operations as well as manage key stakeholders globally.
Job responsibilities
• Utilize multiple digital tools such as Alteryx, Tableau, UiPath, DocuSign, PEGA Workflow Tool to deploy solutions to the organization to help solve operational problems
• Manage project documentations and tracking throughout the development lifecycle according to existing automation governance
• Understand business processes in detail where required and challenge actively status quo
• Evaluate evolving products or latest cognitive technologies to reinforce product offering
• Communicate for a wide variety of audiences internally and externally (clients and vendors) and active stakeholder management and from project status reporting to escalation of risk and issues
• Conduct industry new technology and fintech research Independently and be able to identify new areas for the team to explore
Required qualifications, capabilities, and skills
• Minimum Polytechnic Diploma holder
• Minimum 3 years of relevant working experiences
• Coding experience in one of the tools are must: UiPath, Alteryx, Python, PEGA and keen to learn more
• True innovator from within; Creative and able to think outside the box and curiosity to learn newer products in the industry
• Demonstrate ability to structure complex problems, independently source for solutions
• Excellent time management skills; able to manage multiple assignments under tight deadlines independently
• Strong knowledge of Microsoft PowerPoint, Excel and SharePoint
• Good interpersonal skills, exceptional relationship building and influencing skills
Preferred qualifications, capabilities, and skills
• Experience in Operations within the Banking Industry is preferred
• Proficiency in Chinese or Japanese is a plus to review regulations and communication in Chinese and Japanese
To apply for this position, please use the following URL:
Tell employers what skills you haveTableau
Influencing Skills
Excellent Communication Skills
Microsoft PowerPoint
Process Improvement
Uniqueness
Data Transformation
Content Management
Alteryx
Technology Solutions
Robotic Process Automation
SharePoint
DocuSign
Transaction Management
Visualization
Team Player
Stakeholder Management
Team Work
