Jobs

    API Technical Consultant - Singapore - SALT TALENT SEARCH PTE. LTD.

    SALT TALENT SEARCH PTE. LTD.
    SALT TALENT SEARCH PTE. LTD. Singapore

    Found in: Talent SG 2A C2 - 5 days ago

    Default job background
    Description
    Roles & Responsibilities

    Salt is hiring API Technical Consultant for a Social Media client for 6 months & renewable contract role. You will be the key service point of contact for the day-to-day issue management and prevention of all the major API Developers integration issues across the multiple products.

    What you'll do:

    • Manage technical and product issues for customers building on APIs, delivering the highest level of customer satisfaction.
    • Serve as the primary technical point of contact for multiple business products.
    • Guide our partners and clients to successful integrations with client APIs and Marketing solutions through deep technical collaboration and a focus on delivering business success.
    • Work closely with internal product and program managers to understand how clients can best use our APIs to further drive performance of their business metrics.
    • Conduct high-impact services including customized product training, product reviews, feature request prioritization, and on-site visits
    • Become an expert in the Ads API, Graph API, our products, and your customers to provide effective operational and technical consultation

    What you'll need:

    • Relevant years of working experience, at least 4+ years
    • Technical Support on API (can read/write scripts, debug and troubleshoot)
    • 40% support of the work in solving partner's issues via tickets and 60% on product integrations like finding insights, helping partners integrate using our APIs, Debugging, troubleshooting.

    If this role sounds like your ideal job move, please do reach out Jaya at .comalternatively you may apply via the system.

    CEI No: R / EA No: 07C3147

    Tell employers what skills you have

    Git
    Quality Control
    Product Marketing
    Architectural
    Electrical
    Product Management
    Technical Accounting
    Technical Marketing
    Accounting Standards
    Customer Satisfaction
    Prevention
    Accounting Research
    API
    Writing Skills
    Financial Reporting
    Technical Support
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