NGS Technical Specialist - Singapore - NOVOGENEAIT GENOMICS SINGAPORE PTE. LTD.

NOVOGENEAIT GENOMICS SINGAPORE PTE. LTD. Singapore

1 week ago

Description

Roles & Responsibilities

Responsibilities

Responsible for providing technical expertise and support to our sales team, including product demonstrations, technical presentations, and customer consultations. This role involves working closely with customers to understand their needs and provide solutions that meet their requirements.

Collaborate with the sales team to understand customer needs and develop solutions that meet those needs
Provide technical expertise and support throughout the sales process, including product demonstrations, technical presentations, and customer consultations
Ensure timely creation of quotations on SFDC, follow up on purchase order and creation of SIF in CMS/CSS
Provide technical support and troubleshooting for customers, both remotely and on-site as needed
Develop and maintain a deep understanding of the company's products and services (up-to-date knowledge of industry trends and emerging technologies)
Work closely with the product team to ensure a thorough understanding of product capabilities and limitations
Participate in trade shows, conferences, and other industry events as needed
Provide training and support to sales team members

Requirements

Bachelor's degree in a relevant field (e.g., biology, molecular, biotechnology)
Minimum of 2 years of experience in the local academic research area, a focus on NGS products and services will be a plus
Proficient in communicating in English and Korean language
Strong understanding of NGS technology and the life sciences market
Ability to understand complex technical concepts and explain them in a clear and concise manner
Excellent communication and interpersonal skills
Strong problem-solving and analytical skills
Ability to work independently and as part of a team

Tell employers what skills you have

Troubleshooting
Microsoft Office
NGS
Analytical Skills
Ability To Work Independently
Interpersonal Skills
Sales Process
Biotechnology
Biology
Technical Presentations
Korean Language
Life Sciences
Manufacturing
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