Jobs

    Monitoring Specialist - Singapore - ZENITH INFOTECH (S) PTE LTD.

    ZENITH INFOTECH (S) PTE LTD.
    ZENITH INFOTECH (S) PTE LTD. Singapore

    5 days ago

    Default job background
    Description
    Roles & Responsibilities

    This is a 12 months contract assigned to our clients

    Work Location: To be confirmed (during interview)

    Salary Range : $2,000-$2,500

    Work Shifting Schedule

    1. 9am-6pm

    2. 44 hours per week

    3. Mon-Sun (including public holidays)

    Job Description

    ROLES & RESPONSIBILITIES:

    1. Perform monitoring activities using tools provided as well as reviews of transactions flagged out

    2. Ensure that all tasks are completed/submitted in accordance to Standard Operating Procedures within

    the agreed timelines/SLA.

    3. Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with client

    4. Handle ad hoc duties as required

    REQUIREMENTS:

    1. Minimum 1 year of experience working in an administrative role

    2. Minimum education level: N levels subject to working experience

    3. Fast learner and good team player

    4. Demonstrates good communication skills and comfortable to work in a fast-paced environment

    Tell employers what skills you have

    monitoring tools
    monitoring tool
    Admin activities
    Documentation
    Escalation Management
    monitoring SLAs
    Administration
    monitoring
    Good Communication Skills
    Escalation process
    Monitoring SLA
    Team Player


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