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Monitoring Specialist - Singapore - ZENITH INFOTECH (S) PTE LTD.
Description
Roles & ResponsibilitiesThis is a 12 months contract assigned to our clients
Work Location: To be confirmed (during interview)
Salary Range : $2,000-$2,500
Work Shifting Schedule
1. 9am-6pm
2. 44 hours per week
3. Mon-Sun (including public holidays)
Job Description
ROLES & RESPONSIBILITIES:
1. Perform monitoring activities using tools provided as well as reviews of transactions flagged out
2. Ensure that all tasks are completed/submitted in accordance to Standard Operating Procedures within
the agreed timelines/SLA.
3. Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with client
4. Handle ad hoc duties as required
REQUIREMENTS:
1. Minimum 1 year of experience working in an administrative role
2. Minimum education level: N levels subject to working experience
3. Fast learner and good team player
4. Demonstrates good communication skills and comfortable to work in a fast-paced environment
Tell employers what skills you havemonitoring tools
monitoring tool
Admin activities
Documentation
Escalation Management
monitoring SLAs
Administration
monitoring
Good Communication Skills
Escalation process
Monitoring SLA
Team Player