- Answers general questions and redirects misplaced calls
- Leverages procedures, policy manuals, knowledge databases, other reference materials, etc. to assist in
answering Employee and Manager inquiries and resolving Employee and Manager HR challenges - Guides HR Employee Self-Service and Manager Self-Service transactions
- Executes select HR related transactions (e.g., data changes) or appropriately escalates issues as needed
- Inputs data into Workday to transact on customer requests
- Escalates Employee and Manager inquiries to Tier II Functional Specialists when specific, in-depth functional knowledge is required
- Documents all employee inquiries, issues, and transactions in case management tools as required
- Participates in continuous improvement workshops and projects as requested
- Participates in ad hoc projects as required
- Ability to work early shift hours and rotate when members are on leave.
- min. Diploma / Degree in Human Resource management
- Possess min. 1-2 prior experience in HR functions and / or Call Centre, preferrably in people management / engagement
- HR knowledge/ HR intern experience is a good plus
- Mindset of learning the practice and culture of other Asia countries will be great
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Contract HR Consultant - Singapore - RECRUIT EXPRESS PTE LTD
Description
Roles & ResponsibilitiesThis position will report into Manager or Senior Manager, HRConnect People Experience – JAPAC.
CORE JOB RESPONSIBILITIES:
Requirements:
Interested candidate please send your updated resumes:
Subject: HR Consultant
EA Personnel: Kate Leau Wei Xuan (R
Company Registration No.: 99C4599
Tell employers what skills you haveCoaching
Interpersonal Skills
HR Policies
Interventions
Human Resource
Resource Management
Case Management
Legal Compliance
Employee Relations
Databases
Performance Management
Conflict
People Management
