- Assist Station Manager in efficient and effective operation of the station, and in the delivery of a quality customer service
- You will render assistance to passengers, dealing with emergencies calmly and effectively in public
- Handle all problems and matters that may arise in the day-to-day station and train operations. This includes monitoring passenger flow and exercising appropriate crowd control actions
- Ensure that all passengers comply with the Rapid Transit Systems (RTS) Regulations
- Assist Duty Station Manager in handling incidents
- Ensure the protection of revenue at station, handle all passenger ticketing issues and prepare the required forms related to AFC System
- Support Duty Station Manager to man the Passenger Service Centre occasionally
- Man the Passenger Service Centre and manage access to the station during non-traffic hour
- Assist Station Manager to conduct local and on-the-job training to trainee(s)
- Manually set routes locally on site, when required in the most safe, efficient and effective manner in accordance with the relevant work instructions and procedures
- Conduct security patrol regularly and work closely with the Transit Guards
- Man & drive Passenger Trains
- Perform the duties of Emergency Train Operator in the most safe, efficient and effective manner in accordance with the relevant work instructions and procedures
- Any other duties as directed by his/ her superior(s)
- NITEC or GCE 'A' /'O' Levels, preferably Diploma holder
- Minimum 2 years working experience, preferably in the service or retail industry
- Good interpersonal skills with a passion to work with people
- Willing to perform shift work
- Ability to identify colours
- Ability to reach a height of 200cm with both hands without support and tiptoe.
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Assistant Station Manager - Singapore - SBS TRANSIT RAIL PTE. LTD.
Description
Roles & ResponsibilitiesResponsibilities:
Requirements:
By submitting this application for this position, you acknowledge that you have read the Data Protection Policy for Job Applicants (the "Policy") of SBS Transit Ltd and its subsidiaries, affiliates and related corporations ('SBST") and consent to:
a. The collection, use and disclosure of your personal data by SBST for the purposes of your application and potential employment with SBST and the purposes set out in the Policy: and
b. SBST's retention of your personal data for 2 years for consideration of future job opportunities (where applicable) from the date of submission of application.
Intensive training will be provided for shortlisted candidates.
Walk-In Interview :
Gali Batu Depot
350 Woodlands road, Singapore 677730
Date: 16 May 2024
Time: 1:00PM - 4:00 PM
Tell employers what skills you haveserve customer
Interpersonal Skills
Railway
railway standards
help customers
Railway Systems
Customer Focus
Team Player
Customer Service
customer queries
Railway Safety
