Patient Care/ Patient Relation Executive - Singapore - Achieve Career Consultant Pte Ltd

    Achieve Career Consultant Pte Ltd
    Full time
    Description

    Case Management (Simple English)

    • Help assess the needs of residents and their families, and suggest the right emotional, social, financial, or other support services.
    • Support the admission and discharge process for residents.
    • Keep accurate records of residents and referral updates.
    • Help review referrals, do means testing, manage cases, and communicate with residents and families.
    • Do regular follow-ups to make sure residents continue to receive proper care.
    • Conduct home visits and support activities like family conferences, case conferences, and care projects.
    • Encourage family involvement and regular visits.
    • Coordinate volunteer activities and programmes.
    • Arrange timely and appropriate service referrals for seniors.
    • Help out with projects and programmes when needed.
    • Attend required training and social work supervision sessions.

    Service Operations

    • Work closely with the multi-disciplinary team to deliver person-centred assessment, care planning, and discharge processes
    • Collaborate with residents and families to improve quality of life, independence, and social integration
    • Assist multi-disciplinary teams in service quality and improvement initiatives
    • Collate and analyse trends and needs of vulnerable groups

    Others

    • Prepare weekly, monthly, and ad-hoc management reports
    • Perform other duties as assigned by the Manager, Medical Social Work or Executive Director

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