Manager, Strategic Communications - Singapore - National Council of Social Service

National Council of Social Service

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

What the role is

Provide strategic counsel to internal teams on key messages and narratives aligned with NCSS' priority areas, to ensure clear and consistent messaging to key stakeholders for greater awareness of NCSS initiatives, events and programmes that support the social service sector
Plan and engage media to promote greater public awareness and acquire positive mindshare for the work of NCSS and the sector
Drive communication research and data analytics to refine communication plans and messages for stakeholder groups
Manage external agencies and vendors while effectively maintaining and tracking budget utilisation

What you will be working on

Key Responsibilities and Activities
Provide strategic counsel and insights from available data and research findings to NCSS business groups to refine key messages and narratives aligned with NCSS' priority areas, and ensure clear and consistent messaging to key stakeholders for greater awareness of NCSS initiatives, events and programmes that support the social service sector.
Support NCSS business groups to meet their communication objectives by working with them on integrated communication and engagement plans for key initiatives and programmes and monitor their timely implementation.
Enable coordinated and timely communications across NCSS to key stakeholders with relevant data sources like the OneNCSS Comms Grid and resources like the Annual Report.
Review and update NCSS' Message House and coordinate with the internal team to refresh the brand strategy of NCSS and its sub-brands, and work with MSF and other stakeholders to propose narratives and key messages on strategic issues.
Develop media engagement strategies and foster media relationships to pitch stories to the media to promote greater public awareness for NCSS' work.
Drive initiatives to promote NCSS thought leadership and influence stakeholders in social services and social issues, as well as initiatives that build communication capabilities internally.
Lead projects and assignments as and when needed. Perform duties that may be assigned from time to time.

What we are looking for

Personal Competencies:

Excellent strategic thinking, analytical and conceptualization abilities
Excellent written and verbal communication skills
Able to multi-task and manage priorities
Adaptable and enjoys working with people
Self-motivated and driven

Skills & Knowledge:
Communications Strategy
Messaging Framing & Delivery
Data Analytics & Research
Excellent copywriting/editing and communication skills
Experience in stakeholder management
Good presentation skills

Experience:

3 to 5 years of experience in media engagement, strategic communications and/or communications research