IT Service Desk Engineer - Singapore - SMART FORTE CONSULTING LLP

SMART FORTE CONSULTING LLP Singapore

1 week ago

Description

Roles & Responsibilities

End user support
Assist in Operating Systems Migration and related support.
Support and troubleshooting of hardware and software problems.
Responsible for correcting all problems associated to supported list of End User Equipment and Software.
Installation of software/application.
Provide accurate and timely documentation in IT Service Management Tool.
Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.
Synchronizing application settings to environment requirement.
Relocation of computer devices and peripherals.
Setting up of the end users profiles for applications.
Proactive update , to guide and follow up to end users.

Job Requirements

Diploma in Information Technology, Computer Engineering or related field
At least 1 year relevant work experience
With Service Desk or Helpdesk experience would be an advantage
Hardworking , positive attitude
Working location at Raffles Place (Bank environment)
5 days work (9am to 6.30pm)
Salary $2700 - $3000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Tell employers what skills you have

Information Technology and Services
Troubleshooting
Microsoft Office
Computer Engineering
IT Helpdesk
Technical customer support
IT Hardware Support
Customer Support
ITSM
Desktop Support
IT hardware
IT-Service desk
Information Technology
Computer Hardware
Operating Systems
technical helpdesk
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