- Providing customers with a first point of contact through our helpdesk, whether via phone, email, or ticket.
- Incident and Change Request system Management – Escalation, Report Generation, Monthly System Maintenance etc.
- Handle 24/7 Hotline Duty Support one week in a month.
- Ability to work in the Security Operation Centre (SOC)/Network Operation Centre (NOC).
- Identifies operational problems by observing and studying system functioning and performance results; investigating complaints and suggestions; interviewing process supervisors and operators; completing troubleshooting procedures.
- Develop Standard Operating Procedure documents for troubleshooting and processes in the Project. Monitor best practices and changes in procedures and update the SOP documentation.
- Improves operational quality results by studying, evaluating, and recommending process re-design, implementing changes, and contributing information and opinions to unit design and modification teams.
- Maintains a safe and healthy work environment by following and enforcing standards and procedures and complying with legal regulations.
- Provides operational management information by collecting, analysing, and summarizing operating and engineering data and trends.
- Updates job knowledge by participating in educational opportunities, reading professional publications, and participating in professional organizations.
- Recognized ITE/Diploma/Degree in Electrical/Electronic Engineering/Computer Science or a relevant discipline.
- Manage multiple vendors that provide IT support services and ensure delivery of contractual deliverables and good user experiences.
- Aggressively monitor and respond to incidents generated by stakeholders.
- Possess good communication and interpersonal skills to work effectively with technical and non-technical internal and external stakeholders.
- A self-motivated team player with strong analytical and problem-solving skills is preferred.
- Able to work in adverse weather and do overtime/work weekends - independently and as a team.
- Strong Microsoft Word, PowerPoint, and Excel skills and experience are a MUST.
- A proactive, positive, passionate, hardworking and always willing-to-learn attitude is a MUST.
- Willing to work onsite is a MUST.
- Ability to provide step-by-step technical help, both written and verbal
- Ability to diagnose and troubleshoot basic technical issues.
- Excellent customer service skills, problem-solving, and a strong sense of urgency.
- Freshers are encouraged to apply.
- Data Analytics and Data Visualization skills will be an added advantage.
- Safety Skills and Certifications, such as Safety Officer, Safety Supervisor, and Work at Height for Supervisor/Assessor/Manager, are an added advantage.
- Programming Skills such as Python, C, C++, Java, and SQL are an added advantage.
-
Operation Engineer
Found in: Talent SG 2A C2 - 3 days ago
KC HR PTE. LTD. SingaporeRoles & Responsibilities · General Scope: · Support in implementation and participate in the continuous improvement effort in the areas of Safety, Quality, Environment and Health Management System (for example SS506 part 3, ISO 9001, ISO14001, OHSAS 18001, IATF · To have a legal ...
-
Operations Engineer
Found in: Talent SG 2A C2 - 3 days ago
THE VALSPAR (SINGAPORE) CORPORATION PTE LTD SingaporeRoles & Responsibilities · Perform a variety of operation engineering activities that include · 1. Process Operation Management (Day to Day & New Product) · 2. Cost management (Operating Expenditure & Budget) · 3. Overall Equipment Effectiveness (OEE) Management & Improvement · 4 ...
-
Operations Engineer
Found in: Talent SG 2A C2 - 3 days ago
SKYLINE COMMUNICATIONS APAC PTE. LTD. SingaporeRoles & Responsibilities · We're looking for an Operations Engineer · As an Operations Engineer, you'll dive deep into complex technical environments in order to provide professional, high-quality service and assistance to our users. You will support our users in close cooperatio ...
-
IT Operations Engineer
Found in: Talent SG 2A C2 - 3 days ago
AICADIUM SINGAPORE PTE. LTD. SingaporeRoles & Responsibilities · Aicadium is seeking a highly motivated Operations Engineer to join our IT Operations team. As an Operations Engineer, you will spend 4-5 days a week in our office, playing a critical role in ensuring the smooth operation of our systems, infrastructure, ...
-
operations engineer
Found in: Talent SG 2A C2 - 5 days ago
OLLO LIFESTYLE INTERNATIONAL PTE. LTD. SingaporeRoles & ResponsibilitiesAssist the Operation Manager in the safe, efficient and reliable operations of the laundry plant/satellite · To implement laundry automation systems to enhance productivity · Conduct In-house test, Remote support and on-site testing and commissioning of la ...
-
Operations & IT Engineer
Found in: Talent SG 2A C2 - 22 hours ago
TRINAX PRIVATE LIMITED SingaporeRoles & Responsibilities · Job Responsibilities · Good customer service and troubleshooting skills · Ability to communicate technical information, both verbal and written to the end-users. · Installation, set-up of system and maintenance activities, as well as deployment · Perfor ...
-
Operations Engineer
Found in: Talent SG 2A C2 - 3 days ago
SEMBCORP COGEN PTE LTD SingaporeRoles & Responsibilities · Purpose and Scope · Manage non-operating activities and co-ordination with internal and external stakeholders on operating requirements to facilitate the smooth operation of the power plants and in compliance with regulatory and company standards and re ...
-
Network Operations Engineer
Found in: Talent SG 2A C2 - 2 days ago
NICOLL CURTIN TECHNOLOGY PTE. LTD. SingaporeRoles & Responsibilities · We are looking for a skilled Network Operations Engineer to join Our Company, specifically to support product servers on social media platforms. The ideal candidate will have a strong background in network engineering with expertise in TCP/IP and IPv6 p ...
-
Network Operations Engineer
Found in: Talent SG 2A C2 - 3 days ago
SALT TALENT SEARCH PTE. LTD. SingaporeRoles & Responsibilities · SALT is looking for a Network Operations Engineer for a Social Media client on a yearly renewable contract role. In this role you will be join the network operation team to improve operations efficiency and reliability of one of the most dynamic and fas ...
-
Network Operation Engineer
Found in: Talent SG 2A C2 - 5 days ago
FLINTEX CONSULTING PTE. LTD. Singapur, SingaporeRoles & Responsibilities · KEY ROLES AND RESPONSIBILITIES · • Perform Network Security operations. · • Responsible for installation/configuration/upgrade of security infrastructure (Firewalls). · • Prepare documentation for security technical standards, standard operational proce ...
-
Data operations Engineer
Found in: Talent SG 2A C2 - 6 days ago
BYTEDANCE PTE. LTD. SingaporeRoles & Responsibilities · About ByteDance · Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, ...
-
UC Operations Engineer
Found in: Talent SG 2A C2 - 2 days ago
HELIUS TECHNOLOGIES PTE. LTD. SingaporeRoles & Responsibilities · Job Summary: · Acts as primary IT representative for all meeting room, collaboration space, and telecom system builds for new facility projects (new builds and refreshes) · Provides support for hybrid, in-person, and virtual meetings including configuri ...
-
Assistant Operations Engineer
Found in: Talent SG 2A C2 - 3 days ago
AEROSPEC SUPPLIES PTE LTD SingaporeRoles & Responsibilities · Key Responsibilities: · Perform full spectrum of coordination and administrative duties from RFQ to Delivery. · Assist to maintain repair job records and track the progress of repairs. · Prepare reports and provide routine updates vehicle equipment stat ...
-
AV Operations Engineer
Found in: Talent SG 2A C2 - 3 days ago
APAR TECHNOLOGIES PTE. LTD. SingaporeRoles & Responsibilities · About the role and your background: · Minimum 2 yrs. experience in AV Systems and administering Zoom rooms/phone/system. · AVIXA CTS, CTS-D, CTS-I certifications preferred. · Experience in Construction Project Management, build out project meeting or te ...
-
it systems operations engineer
Found in: Talent SG 2A C2 - 3 days ago
NET ONE ASIA PTE. LTD. SingaporeRoles & Responsibilities · You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level de ...
-
Operational Excellence Engineer
Found in: Talent SG 2A C2 - 1 day ago
BRINK'S SINGAPORE PTE LTD SingaporeRoles & Responsibilities · The Operational Excellence Specialist has responsibility for supporting the country's operational excellence and lean transformation to achieve world-class service level delivery to the customers. · This role will support company stakeholders to execute ...
-
Operations Engineer, SembGas
Found in: Talent SG 2A C2 - 3 days ago
SEMBCORP GAS PTE LTD SingaporeRoles & Responsibilities · Purpose and Scope · As a key member of operation team, you will be working with a dedicated team and responsible for the gas plant and service corridor operation with the aim of meeting performance targets of reliability and availability and complying f ...
-
Consultant (Operate Engineer)
Found in: Talent SG 2A C2 - 5 days ago
MUREX SOUTHEAST ASIA PTE LTD SingaporeRoles & Responsibilities · Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. · Operating from our 19 offices, 2700 Murexians from over 60 different nationalities ensure the development, implementation and support of our pla ...
-
Cybersecurity Operations Engineer
Found in: Talent SG 2A C2 - 3 days ago
TECHKNOWLEDGEY PTE. LTD. SingaporeRoles & Responsibilities · Our client is a renowned security solution provider delivering turn-key solutions fulfilling security and operational objectives. They believe that people are their strength and are committed to developing their people with continual career development ...
-
Trading Operations Engineer
Found in: Talent SG 2A C2 - 6 days ago
WORLDQUANT (SINGAPORE) PTE. LTD. SingaporeRoles & Responsibilities · WorldQuant develops and deploys systematic financial strategies across a broad range of asset classes and global markets. We seek to produce high-quality predictive signals (alphas) through our proprietary research platform to employ financial strategie ...
Field Operations Engineer - Singapore - MSI GLOBAL PRIVATE LIMITED
Description
Roles & ResponsibilitiesMSI Global Private Limited is a wholly-owned subsidiary of the Land Transport Authority of Singapore, providing professional land transport consultancy, engineering services and solutions in Singapore and many other parts of the world. The Company owns a subsidiary in Shanghai.
We are looking for highly motivated, results-oriented team players to join us as professional partners to strengthen and realize our vision, mission, strategic thrusts and core values.
Working with leading-edge Contactless Smart Card technology, your key challenge is to spearhead the evolution of Automatic Fare Collection (AFC) equipment. Your job includes gathering requirements and designing and developing multiple public transport e-payment devices. Typical devices include bus fare collection devices and rail fare collection gates. You need to investigate reported issues and improve both individual AFC device software and the overall AFC system. Additionally, you need to support AFC software rollout and deployment in the production environment. You should be good at analyzing problems and skilful in resolving issues pertaining to systems or software.
Job Responsibilities
Requirements:
Desired Skills:
(B-11)
Tell employers what skills you haveCustomer Service Skills
Weather
Troubleshooting
Interpersonal Skills
Rail
Rollout
Public Transport
SQL
Python
Publications
Data Science
Microsoft Word
Java
Data Analytics
C++
Data Visualization
 CORPORATION PTE LTD&v=024){kind=logo}
 Pte. Ltd.&v=024){kind=logo}