Jobs

    Customer Sales Executive - Singapur, Singapore - Budget Direct Insurance

    Budget Direct Insurance
    Budget Direct Insurance Singapur, Singapore

    1 day ago

    Default job background
    Description

    Job Description:

    We are looking to build apassionate team of people who knows what it takes to deliver thebest service to our customers. Auto & General is a peoplefocused company, set out to be an insurer like no other. If you fitthe bill, we want you on this exciting journey


    You will be responsible:

    • For allcustomers enquiries, sales, post-sale customer service and on-goingcustomer relationship management.
    • To deliverexcellent level of customer service to maximize sales, customersatisfaction and retention
    • To developrelationships with customers to maximize sales potential and ensuretotal customers satisfaction

    Your day to dayactivities

    • Ensure daily and monthly KPIs are met andexceeded
    • Be the key contact point to allcustomers. Deliver fantastic service and sell to new and existingcustomers using Telephone as the main medium of contact, apart fromemail and live chats
    • Manage all incomingcalls for pre-sales enquiries, sales, post-sale customer serviceenquiries and requests
    • Perform outboundfollow up calls to customer to deepen relationship, cross-sell,upsells our products and services


    JobRequirements

    • GeneralInsurance certification would be an advantage. If you do notpossess the certification, you must be prepared to take therequired insurance tests to be a certified insuranceprofessional.
    • Customer service and salesexperience would be ideal.

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