Jobs

    Relationship Associate - Singapur, Singapore - Snaphunt

    Snaphunt
    Snaphunt Singapur, Singapore

    4 days ago

    Default job background
    Full time
    Description

    The Offer

    • Join a well known brand within Corporate Banking
    • Work in a company with a solid track record of performance
    • Fantastic work culture

    The Job

    Your responsibilities will include:

    • Deliver a best-in-class client experience for Commercial Bank with a focus on the following core responsibilities:
    • Client Onboarding – Own the end-to-end onboarding process for obligors and credit facility set-up from documentation to implementation.
    • Account Maintenance - Ensure all client information is updated promptly in all systems for smooth operation of client accounts and facilities.
    • Client Servicing - Make every service engagement a wow experience for clients through ensuring sincere, timely and effective completion of client's service requests.
    • Provide day-to-day client servicing, handle and provide timely resolution to client requests/issues.
    • Administer the paper documentations from client and handover/lodge with various operation teams to ensure client's data is most up-to-date.
    • Takes the lead to coordinate, investigate and follow-up across internal departments to resolve client issues/ needs.
    • Provides feedback to client related to their needs and ideas on process improvement.
    • Collaborate with processing teams to ensure client transactions (Cash and Trade) process timely.
    • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

    The Profile

    Knowledge/Experience:

    • Cash and Trade Operation experience

    Skills: (technical skills)

    • MS word/Excel
    • Powerpoint

    Qualifications: (degree/certifications)

    • Degree

    Competencies (soft skills you are looking for in a candidate)

    • Analytical and meticulous
    • Self-motivated and good team player
    • Committed individual and able to drive same goal as the team
    • Strong verbal and written communication skills
    • Ability to multitask and work under pressure
    • Minimal supervision

    The Employer

    Our client is part of a 22 -year well respected Independent processing solution provider group based at Singapore.

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