Jobs

    Care Coordinator - Singapore - NTUC Health Co-operative

    NTUC Health Co-operative
    NTUC Health Co-operative Singapore

    3 days ago

    Default job background
    Full time Tourism / Travel / Hospitality
    Description

    Job Description

    To provide basic care coordination, discharge planning, monitor/evaluate and education for clients and their families on Home Care Service received.

    a) Service Coordination Management

    • To administer the coordination of service requested by new clients. To ensure proper documentation on the systems and paper filing are completed on a timely basis.
    • To conduct regular home visits & telephonic follow up to build rapport, obtain feedback and engage clients and their caregivers
    • To work closely with internal stakeholders when applicable to ensure the smooth delivery of service, i.e. Home Personal Care (HPC) service is carried out by Care Associate (CA).

    b) Administrative Management

    • To arrange for reassessment of care plans with clients on a 6-monthly basis. This is to determine if the client requires to continue to receive the service.
    • To manage monthly transport/ad-hoc claims and prepare reimbursement requests for submission to HR (for locum doctors, locum care staff or as required).
    • To conduct regular telephonic follow up to engage with clients and obtain feedback on the services rendered.
    • To assist in application for SMF Consumables.
    • To work closely with Operations and Nurse Manager on discharging clients from service.
    • To provide any other ad-hoc administrative general support to the Home Care team as assigned.

    c)Service Development

    • To be involved in regular programme development and evaluation in order to meet the needs of an evolving eldercare sector.

    d) Additional Responsibilies

    • Prepare ad-hoc reports and other administrative work as assigned by the Home Care operations team.
    • Keeping updated with ISO requirements.

    Qualifications

    • Diploma or Advanced Diploma in healthcare related disciplines.
    • Minimum 3 years' experience in community healthcare settings in Singapore
    • Good knowledge of the geriatrics and community services
    • Proficiency in MS Office applications
    • Proficiency in Google Workspace applications - Gmail, Google Calendar, Google Docs/Sheets/Slides, Google Drive
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