Assistant Manager - Singapore - MARINA BAY SANDS PTE. LTD.

MARINA BAY SANDS PTE. LTD. Singapore

1 week ago

Description

Roles & Responsibilities

JOB SCOPE

Completely understand and maintain all policies, procedures, standards, specifications, guidelines and training programmes
Achieve company objectives in sales, service, quality, appearance and sanitation of the establishment through the training of employees whist maintaining a positive and productive working environment
Ensure that all front of house equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant preventative maintenance programme
Oversee and ensure that company policies on employment performance appraisals are followed and completed on a timely basis
Address guest issues during service according to company procedure, and report to the Restaurant/General Manager
Understanding of health and safety requirements and managing employee behavior in accordance with the regulations
Manpower planning for the Bar service
Manage stock control
Maximize sales within the restaurant in liaison with the Sommelier and Waiting team
Detailed knowledge of the full bar menu, and able to give comprehensive descriptions of all products
A detailed understanding of the wine and spirit list
Proactively communicate with the front of house team regarding menu changes, availabilities and specials
Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times
Ensure that the selection process for applicants is compliant with company procedures
Responsible for on boarding, training and integration of new starters
Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with company policy
Comply and implement all health and safety requirements
To assist in the management of the front of house team to ensure the smooth running of the Bar
Maximizing sales opportunities throughout the bar, restaurant, hotel
To be well presented at all times and to represent the external face of the restaurant
To maintain Order of Service standards
To carry out all tasks in a reasonable time frame to ensure the smooth running of the areas
Cash reconciliation and control

JOB REQUIREMENTS

Minimum 3 years' experience in an integrated resort, restaurant group, private club or luxury hotel chain.
F&B experience in Greek establishments is preferred.
Possess a comprehensive set of F&B service and operations skills and a focus on VIP customer service.
Enjoys problem solving and can think outside-the-box in difficult situations.
Team oriented approach to management with a mindset of open communications.
Capable of building and managing relationships with multiple departments as well as key customers.
Administration knowledge of F&B operations and Quality management, proficient in Microsoft Office programs.
Have a well-groomed, professional appearance.

Tell employers what skills you have

Sales
Microsoft Office
Manpower Planning
Quality Management
Appraisals
VIP
Problem Solving
Administration
Sanitation
Wine
Customer Service

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