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    Senior Associate, Global Freight - Singapore - SECRETLAB SG PTE. LTD.

    SECRETLAB SG PTE. LTD.
    SECRETLAB SG PTE. LTD. Singapore

    2 days ago

    Default job background
    Description
    Roles & Responsibilities

    Secretlab is an international gaming chair brand seating over a million users worldwide, with our key markets in the United States, Europe and Singapore, where we are headquartered.

    You will be a valued member of our world-class Global Operations (Partnerships & Corporate) team, responsible for all logistical arrangements of corporate partnerships, sponsorships and brand collaborations. In this role, you will be actively involved in the end-to-end logistical planning and smooth execution of shipments to ensure on time delivery to various partners and international esports tournaments/events.

    This role is essential to supporting our key partnership programs with world-renowned brands, including Game of Thrones, Batman, Cloud9, Team Secret, as well as international esports organizers such as Riot Games for their League of Legends global tournaments.

    Responsibilities

    • Take charge of the logistical planning for all corporate partnerships and international e-sports tournaments/ events
    • Identify and compare alternative delivery arrangements (including air & ocean freight) for corporate orders/ partnership initiatives to determine the most cost and time efficient method
    • Regular monitoring of shipment status across multiple time zones (depending on events' geographical location)
    • Maintain excellent communications with key partners/ VIPs to understand their specific logistical requirements and inquiries on shipments
    • Liaising with internal stakeholders on global warehouse inventories for fulfillment of corporate orders and partnership initiatives.
    • Liaise and maintain key relationships with our local/ international freight partners to resolve or improve any logistical issues
    • Communicate directly with logistic partners to resolve any logistical issues (e.g. custom clearance, delayed shipments, etc.)
    • Collaborate with internal Vendor Management team to actively raise & resolve issues with Vendors (e.g. failure to adhere to SOPs) or Products (e.g. shipping lanes set-up for various regions)
    • Analyze and generate monthly operational reports while reporting directly to the Operations Manager with action improvement plans.
    • Drive efficiency through the optimization and streamlining of processes and systems

    Requirements

    • Minimum Diploma of Business Operations/ Supply Chain/ Logistics, or any other relevant course of studies
    • At least 2-3 years' experience in a relevant field with shipping logistics experience.
    • Experience in handling inbound and outbound shipments (FCL/LCL) and shipping documents such as BL, PL, CI.
    • Good understanding of the Shipping Incoterms (i.e FOB, DDP, DAP)
    • Strong proficiency in both written and spoken English and Chinese (to converse with Mandarin speaking counterparts)
    • Good problem solver who is able to diagnose issues across different regions and think out of the box for efficient solutions

    Bonuses

    • Work experience in operational logistics, shipping, freight forwarding industry is a major plus
    Tell employers what skills you have

    Streamlining
    Ocean Freight
    Supply Chain
    Freight Forwarding
    Freight Transportation
    Air Freight
    Vendor Management
    Freight
    freight shipment
    Shipping
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