Tech Refresh Engineer - Singapore - QUESSCORP SINGAPORE PTE. LTD.

QUESSCORP SINGAPORE PTE. LTD. Singapore

4 days ago

Freelance

Description

Job Title- Tech Refresh Engineer

Job Mode- 12 months renewable contract

Salary- 2800 SGD

Work location- Singapore

Job Description:

Primarily responsible as main coordinator and lead engineer for the refresh/ upgrade of Windows 10/ 11 desktop and laptops bank wide. Working closely with Technical Project Manager and Leader to ensure all workstations are refreshed within project scope timeline with a strong emphasis on customer service experience for a smooth transition. Provisioning of desktops and laptops, data migration and re-installation of software Plan and liaise with users to schedule tech refresh appointment with users Work closely with IT Asset Management for the delivery and write-off of refresh assets, update of the hardware inventory Coordination with Application Support for re-installation of in-house application Assist users to perform data migration, brief user of the new asset issuance and signoff Troubleshoot software and hardware issue related to refresh Collect old devices and send to centralized storing areas and process decommission Generate progress report of day-to-day tech refresh/ upgrade activity

Qualifications:

Strong knowledge in Microsoft Windows 10/11 provisioning
Troubleshooting of software and hardware
Time management skills
Good customer care and communication skills
Previous tech refresh experience is a plus

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