- Coordinate guest arrivals and departures, including luggage, and facilitating check-in/check-out processes
- Provide personalized assistance and recommendations to guests throughout their stay, including dining reservations, transportation arrangements and activities booking
- Anticipate and fulfill guest needs and preferences, ensuring their comfort and satisfaction at all times
- Maintain communication with guests before, during and after their stay to address any requests or concerns
- Collaborate with housekeeping and maintenance teams to ensure manors are clean, well-maintained and stocked with amenities
- Handle special requests and arrangements for guest, including in-manor dining, chef services and special occasions etc
- Ensure compliance with hotel policies and procedures, including safety and security protocols
- Provide feedback and insights to management to enhance guest experiences and improve service standards
- Assist with Capella Culturist related duties when Manors are not sold
- Review talent capability and develop high potential employees for the department
- Identify training needs of the division and implement a training plan in conjunction with the department heads to close gaps
- Support hotel's overall staff development and retention efforts
- Diploma in Hospitality related courses and above
- 5 years in butler services role at luxury hotels/resorts
- Prior experience in managing a team of butlers in luxury hotels/resorts
- Knowledge of local attractions, dining options and activities preferred
-
Butler Service Agent
2 weeks ago
Marriott International, Inc Singapore**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · Answer, ...
-
Butler Service Agent
3 weeks ago
Marriott International, Inc Singapore**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · ** ...
-
Butler Service Agent
2 weeks ago
Marriott International, Inc Singapore**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · ** ...
-
Butler Service Agent
2 weeks ago
Marriott International, Inc Singapore**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · ** ...
-
Butler Service Agent
1 week ago
Marriott International, Inc Singapore**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · ** ...
-
Butler Service Supervisor
2 weeks ago
ST. REGIS HOTEL SINGAPORE SingaporeOperate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. · - Receive, record, and relay messages accurately. · - Log all guest requests or issues into computer, contact appropriate individual or depa ...
-
Butler Service Supervisor
2 weeks ago
ST. REGIS HOTEL SINGAPORE SingaporeFollow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and addres ...
-
Butler Service Agent
3 weeks ago
Marriott International, Inc Singapore**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · Answer, ...
-
Butler Service Agent
3 weeks ago
ST. REGIS HOTEL SINGAPORE SingaporeFollow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and addres ...
-
Butler Service Agent
3 weeks ago
Marriott International, Inc Singapore**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · Answer, ...
-
Butler Service Agent
1 week ago
Marriott International, Inc Singapore**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · ** ...
-
Butler Service Agent
6 days ago
Marriott International, Inc Singapore**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · ** ...
-
Butler Service Agent
5 days ago
Marriott International, Inc Singapore**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · ** ...
-
Butler Service Desk Supervisor
3 weeks ago
Marriott International, Inc Singapore**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · As the o ...
-
Butler Service Desk Supervisor
3 weeks ago
Marriott International, Inc Singapore**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · As the o ...
-
Butler Service Desk Supervisor
3 weeks ago
Marriott International, Inc Singapore**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · Answer, ...
-
Butler, Butler Service
3 weeks ago
Marina Bay Sands Singapur, Singapore Full timeJOB SCOPE · Perfect for candidates starting a career in the world of luxury hospitality, members of Marina Bay Sands Butler Services Team offer contemporary ultra-luxurious butler service with a strong commitment to create unforgettable memories for our very important guests wit ...
-
Butler Assistant, Butler Service
2 weeks ago
Marina Bay Sands Singapur, Singapore Full timeJob Responsibilities · Accomplish Day to Day Operations · Collect daily amenities, such as fruits, floral arrangement, and turndown amenities in bulk and deploy the amenities to the designated locations for butler's action. · Maintain the cleanliness and tidiness of all Butler ...
-
Supervisor, Butler Service
2 weeks ago
Marina Bay Sands Singapur, Singapore Full timeMembers of Marina Bay Sands Butler Services Team offer contemporary ultra-luxurious butler service with a strong commitment to create unforgettable memories for our very important guests within the Marina Bay Sands. · The new hire will be expertly trained to carry out tasks to hi ...
-
Butler Services is hiring
2 weeks ago
Marina Bay Sands Singapur, Singapore Full timeLOVE WHAT YOU DO? · There's a place for you here. · We are hiring for our expanding Butler Services Team · Event Details · 13 May 2024 | 10am - 5pm | Only shortlisted candidates will be invited to attend the interview. · Click for details job description. · JOB REQUIREMENTS ...
Assistant Manager, Butler Services - Singapore - Capella Hotel, Singapore
Description
Job Summary
The Assistant Manager, Manor Culturist manages a team of Manor Culturist whom provide personalized service and assistance to guests staying in the Manors at Capella Singapore. From coordinating arrivals and departures to arranging special requests and ensuring guest satisfaction, managing the team of Manor Culturist plays a crucial role in creating a perfect curated stay for the guests.
The Role
Manor Operations
Manage Team
Talent Profile