Jobs

    Guest Relations Executive - Singapore - HOTEL NUVE PTE. LTD.

    HOTEL NUVE PTE. LTD.
    HOTEL NUVE PTE. LTD. Singapore

    1 week ago

    Default job background
    Description
    Roles & Responsibilities

    1. JOB DESCRIPTION

    Job Title

    Guest Relations Executive

    Job Description & Requirements

    Job Summary

    Responsible in satisfying hotel guests' needs through attending to their enquiries and providing solutions and good customer service.

    Duties and Responsibilities

    • Performs check-ins and check-outs.
    • Ensure all reservations are entered in timely and accurate manner.
    • Handles guests enquires and complaints.
    • Attend to customer's need and ensure customer satisfaction.
    • Follow up on email enquiries.
    • To work closely with Housekeeping and Maintenance Department
    • To carry out our duties and responsibilities assigned.
    • This role will report to the Hotel Manager.

    Job Requirements :

    • Candidate must possess at least Higher secondary/Pre-U/A level/College in Hospitality/Tourism/Hotel Management or equivalent.
    • 1 year work experience required.
    • Preferably Entry Level specialized in Hotel Management/Tourism Services or equivalent.
    Tell employers what skills you have

    Front Office
    Restaurants
    Housekeeping
    Inventory
    Spa
    Pressure
    Cashiering
    Customer Satisfaction
    Customer Service
    Disposition
    Decision Making
    Back Office
    Able To Work Independently
    Hospitality
    rc


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