- Participate in the testing of new Procurement to Pay (P2P) system applications and support the configured systems post go-live
- Ongoing configuration and integration support of the application with organizations ERP, and support the relevant P2P system upgrades
- Maintain system data and access rights including, new & existing users, approvers, vendors
- Partner stakeholders/users in the development of ad-hoc reports or queries using various tools. This will require the ability to understand data structures and analyze data retrievals
- Serve as a P2P system expert user and conduct new/existing user training and maintaining procedural documentation based on organizations business process
- Ensure compatibility, interoperability, and participate in efforts to integrate P2P system with other systems (e.g. ERP system)
- Maintain and adjust approval workflow configuration
- Handle user requests and manage such requests to ensure that it is aligned with the system structure, controls and companys approval policy and processes
- Support Coupa users and troubleshoot/triage user issues
- Log service call and/or escalation with P2P service desk for issue resolution
- Oversee successful data integration and troubleshoot data issues.
- Escalate performance and functional issues with P2P vendor product support for resolution
- Support other finance or ERP system and participate in evaluation of such new systems and implementation process
- Minimum Degree in computer science/information systems/business management with at least 5 years of administration experience in ERP and/or finance systems such as Procure to Pay (P2P) system
- Experience with Coupa P2P system will be an added advantage
- Must be proficient with Excel, Word, and Power Point
- Strong knowledge and experience in accounting structures (Accounts Payable) and procurement lifecycle preferred
- Strong analytical skills geared towards troubleshooting
- Able to work in a fast-paced environment and adhere to best practices in code and configuration management
- Play an active role in the implementation and operation of the finance systems to support on-time delivery of the systems objectives
- Ability to foster a good working relationship with internal stakeholders such as operations, IT, Finance and external system consultants
- Incumbent must have effective interpersonal skills and judgment to handle sensitive and confidential information and situations
- Must have strong English verbal and written communication skills
- Proactive & innovative attitude and ability to apply logic and make sound judgments
- Self-directed, self-motivated and capable of working with little supervision
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Assistant Manager, Systems and Applications - Singapur, Singapore - Wearnes Automotive Pte Ltd
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Requirements