Jobs

    Technical Support - Singapore - ARCENT (SINGAPORE) PTE. LTD.

    ARCENT (SINGAPORE) PTE. LTD.
    ARCENT (SINGAPORE) PTE. LTD. Singapore

    4 days ago

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    Description
    Roles & Responsibilities

    Assisting clients with technical issues related to hardware or services. This role requires a blend of technical expertise and interpersonal skills to offer comprehensive support, not only in resolving technical problems but also in ensuring a positive customer experience.

    • Understanding and analyzing clients' issues.
    • Communicating technical details clearly to clients.
    • Identifying and resolving reported technical issues.


    Technical Skills and Competencies:

    • Proficiency in technical aspects and familiarity with essential hardware components.
    • Problem-solving abilities to detect and address hardware issues efficiently.
    • Accurate documentation skills for record-keeping.
    • Customer relationship management skills for establishing strong client connections.


    Duration of Position: 6 months


    Showcase Your Skills to Potential Employers:
    • Preventive Maintenance
    • Troubleshooting
    • Technical Assistance
    • Documentation Skills
    • Information Technology
    • Interpersonal Skills
    • Networking
    • Collaborative Team Player
    • Assembly
    • Technical Support

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