Enterprise Service Manager - Singapore - PERSOL APAC

    PERSOL APAC
    PERSOL APAC Singapore

    2 days ago

    Technology / Internet
    Description

    Responsibilities:

    • Understand customer pain points and requirements, explore and expand business opportunities, and design and provide service solutions that meet customer requirements.
    • Participate in project strategy development, bidding, and negotiation, develop and implement the fulfilment & delivery strategies, mitigate fulfilment risks, and ensure the project deliverability.
    • Responsible for customer fulfilment satisfaction and responsible for feasible project delivery and contract fulfilment.
    • Make and execute the Key-account customer service strategy. Develop targeted customer service strategies based on local business situations and customer requirements to ensure that the service strategies for Key-account customer can reach consensus within and around the team and build an ecosystem that matches industry service strategies.
    • Align with customers' strategies and organizations, and build high-performance service teams
    • Integrate mainstream quality ecosystem resources (such as certified service provider / sub-contractor)

    Requirements:

    • Bachelor's degree either in computer science, business administration, engineering or a related discipline with an information technology focus;
    • Self-initiative to take the responsibility of task and learn new products/technologies
    • The candidate shall be adaptable and flexible to tasks or job scope being assigned.
    • Internal training on product knowledge and on-the-job training will be provided.

    Interested candidates who wish to apply for the advertised position, please click on "Apply". We regret that only shortlisted candidates will be notified.

    EA License No.: 01C4394 (PERSOL Singapore PTE LTD)

    By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.


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