Customer Service Officer - Singapore - WSH Experts Pte Ltd

WSH Experts Pte Ltd
WSH Experts Pte Ltd
Verified Company
Singapore

1 week ago

Wei Jie

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Wei Jie

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Description
Published- March 13, 2023- Location- Singapore, Singapore- Job Type- Full-time
Description:


Job Description & Requirements:


Job Requirements:


  • Check and ensure that health documents and PCR certificates, vaccinations and other certificates are valid
  • Concierge duty to direct passengers towards the Automated Check-In Kiosks within the selfservice zone.
  • Perform Gate Keepers duties to control the entrances to the FAST Assistance queue
  • Assist and guide passengers on the use of Automated Check-In Kiosks with regards to checkin, boarding pass printing, baggage tag printing and other relevant queries.
  • Direct passengers who cannot complete the FAST process on Kiosks to FAST Assistance queue
  • Direct passengers with baggage who has completed the FAST process on Kiosks to Bag Drop queue.
  • Assist passengers with special needs (e.g. disabled passenger, blind, etc.)
  • Assist passenger at the Self Checkin Kiosks and Auto Bag Drops

Job Requirements:


  • Minimum GCE 'N' level (or equivalent) with a credit in English;
  • Able to communicate effectively in English;
  • Presentable and wellgroomed;
  • Positive attitude, with excellent customer service skills;
  • Good communication skills and culturally sensitive;
  • Possess mental alertness and meticulous;
  • Possess basic computer skills;

Salary Range:

- $1,800 - $2,300
Min Year of Experience:

  • 1
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