IT Support Executive - Singapore - OCEANIC OFFSHORE ENGINEERING PTE. LTD.

OCEANIC OFFSHORE ENGINEERING PTE. LTD. Singapore

3 hours ago

Description

Roles & Responsibilities

KEY RESPONSIBILITIES

Monitor and maintain the company's network infrastructure, ensuring optimal performance and security.
Troubleshoot network connectivity issues and implement solutions promptly.
Provide technical support for company-wide software applications and hardware to end-users.
Assist end-users with software installations, configurations, and troubleshooting.
Collaborate with software vendors to resolve complex application-related issues.
Manage and maintain servers, perform routine maintenance tasks such as updates, backups and security patches.
Monitor server performance and respond to server-related incidents promptly.
Conduct training sessions for employees on IT best practices, security protocols and software usage.
Create and maintain documentation for IT procedures, troubleshooting guides and user manuals.
Implement and enforce security protocols to safeguard the company's IT assets and data.
Coordinate with IT vendors and service providers to procure hardware, software, and support services.
Maintain an inventory of IT assets, including hardware and software licenses.
Provide after office hour support when necessary

Tell employers what skills you have

Troubleshooting
Microsoft Office
Microsoft Excel
Hardware
Interpersonal Skills
Administration
Information Technology
Windows
Team Player
Microsoft Word
Able To Work Independently
Technical Support

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