Infra Engr, Infra DataOps - Singapur, Singapore - NCS Group

NCS Group Singapur, Singapore

1 week ago

Description

Responsibilities:

Responsible for the day-to-day operational aspects of database administration to meet the business needs and service level.

Provide 1st level operational database support.

Service database changes through change request process & provide status reports to the relevant parties.

Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated and provide timely status updates to relevant parties.

Monitor & measure the performance & availability of databases proactively; implement corrective actions identified to improve performance & availability.

Monitor the agreed service level, document & maintain the configuration of the databases; provide regular reporting to relevant parties.

Ensure service level meet requirement. Propose and implement action plan when required.

Monitor databases according to standard operations procedures.

Involve in implementation of service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.

A good team player.

Prompt 24x7 support.

Good customer service.

Requirements:

Basic knowledge in Windows Servers and Redhat servers

Diploma / Degree in Information Technology, Computer Science or equivalent

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