Data Center Operations Manager - Singapore - Amazon Asia-Pacific Resources

Wei Jie

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Wei Jie

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Description
Minimum 3 years of people management experience with direct reports as their performance manager.

  • Knowledge of server hardware maintenance/troubleshooting across multiple server vendors.
  • Good knowledge of Linux/Unix, Network and Storage systems.
  • Good knowledge and experience of change / incident management.
  • Strong data mining / analysis skill.
  • High literacy in security and customer data protection.
  • Good communication skill set (decision making, confrontation management, commitment, coaching the team).
  • Fluent English verbal and written proficiency.
  • Project Management skill.
Core Responsibilities

  • Management of the team of Data Center Technicians; this includes all aspect of people/performance/rotation management.
  • Ensuring effective and efficient management of day to day 24x7 Datacenter Operations.
  • Manage/Improve the workflows and throughput for data Centers Operations.
  • Ensure all operational KPIs and Metrics are being measured and met inside his/her Data Centers(s).
  • Play a key part in innovation and driving automation within Data Center Operations.
  • Be passionate about the quality and quantity of services being provided by the Data Center Operations team and continuously strive to improve our Customer Experience.
  • Management of large scale events in the Datacenter(s).
  • Part of an oncall rotation for Datacenter Issue escalations.
  • Vendor management/monitoring vendor performance.
  • Ensuring his/her Data Center is compliant with all relevant security policies and procedures.
  • Knowledge and / or experience of Power, Cooling & Facilities Engineering inside a data center.
  • Knowledge and / or experience of logistics.
  • Knowledge and / or experience of physical
  • IT security.
  • Experience with capacity planning, preferably at a server and data center level.
  • Experience with major Networking manufacturer equipment in an enterprise environment.
  • Data Center related certification
  • CDCP/S/E, CDCMP/TP.
  • Linux/UNIX certification and/or administration experience


  • Network certification

  • CCENT/CCNA, Network+
  • Storage systems experience

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