Customer Success Director - Singapore - Funds Partnership Asia

Funds Partnership Asia

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Contract Type:

Permanent
Location:
Singapore
Category:
Sales & Marketing
Subcategory:

Contact Name:

Najiy Mohamed Farooq
Date Published:
11-Apr-2023
Customer Success Director

Singapore

My client is a well-established Financial SaaS company providing leading enterprise intelligent automation technology worldwide. They have over 20 offices globally and operate in Asia-Pacific, Europe, and North America. Their goal is to provide solutions and power the largest financial services companies.

Requirements and Responsibilities
***-
Minimum 6 years of experience
***:
-
Experience with RPA
***:
-
Becoming a trusted advisor by identifying Customers' desired outcomes and collaboratively creating Success Plans to achieve those outcomes.
***:
-
Delivering, measuring, and communicating ROI for Customers, throughout the customer lifecycle.
***:
-
Being the trusted partner for Customers in finding use cases and matching product functionalities, and how to align use cases with relevant best practice
***:
-
Owning Customer Success planning and execution and working closely with the Sales, Partners, Support team, Professional Services, Customer Experience and Product Management teams on development and execution of Account Strategy, driving Customer retention and expansion
***:
-
Strategically identifying new expansion opportunities within the existing Customer base and collaborate with sales teams to ensure growth attainment

Consultant Name:

Social Accounts
Read More