F&b Supervisor - Singapore - NEW PARK PROPERTY PTE. LTD.

NEW PARK PROPERTY PTE. LTD.

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

The F&B Supervisor (Bar) will supervise all aspects of Bar and Artlier Lounge Operations, providing beverage services to all F&B outlets in accordance with operation standards.

He/she will implement and maintain high standards of F&B service. The F&B Supervisor will guide the team and share management philosophy and expectations.

Outlet Operations

Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation
Ensure that all outlet checklist is completed, signed and record in file.
Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
Take food and beverage orders according to guest's requirements and preferences
Deliver food & beverage services in accordance to departmental standards and procedures
Ensure that all food & beverage are served according to service standard
Upsell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full
Try to remember individual patron's names and their preferences to extend a personalized service
Collect food and beverage supply requisition, ensure that the stock collected is as per requisition
Handle guests' complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management
Supervise and assist in assigned work station's activities and oversee the operation of outlet in the absence of management
Assist other Food & Beverage outlets with their operations during peak times or when required
Deliver and support outlet to achieve exceptional LQA Standards in the outlet