Customer Support Specialist - Singapore - PitchBook Data

    PitchBook Data
    PitchBook Data Singapore

    1 day ago

    $42,000 - $72,000 (SGD) per year *
    Description

    We are always looking forward at PitchBook, a Morningstar company. We continue to innovate, evolve and invest in ourselves to bring out the best in everyone.

    Our extensive learning programs and mentorship opportunities create a culture of curiosity that pushes us to find new solutions and better ways of doing things. With a rapidly evolving industry and high ambitions there will be some ambiguity but we excel when we challenge ourselves.

    About the Role

    You will thrive on your ability to embrace and drive change while ensuring you and PitchBook grow together. You will continually learn explore new ideas concepts ask questions challenge status quo remain focused on customers success value teamwork collaboration build strong relationships with teammates customers partners contagious positivity insatiable curiosity people-first attitude key traits successful Account Management & Customer Success team members.

    • Provide direct customer support via phone email chat existing clients work front lines providing real-time assistance identify customer experience pain points inform product improvements optimize platform worldwide.

    Primary Job Responsibilities:

    • Respond chat phone email contacts from customers achieve contact volume quality goals measured quarterly communicate effectively both written verbally ensure smooth resolution customer issues work collaboratively other support specialists resolve customer questions issues document details each interaction Salesforce research customer issues inform product improvements partner global teams continuous support availability required business hours vision values company role modeling encouraging desired behaviors participate various company initiatives projects requested skills qualifications include 1+ years experience customer service client first attitude enjoy engaging customers updated changing industry financial market trends adapting internal organizational updates changes prior experience Salesforce similar CRM preferred excellent verbal written communication skills keen eye detail interested financial markets services particularly private equity venture capital operate sense urgency deliver results prioritize handle high call volume parallel project work adapt corporate culture seamlessly adopt guidelines processes organization engage diverse array customers team player desire try new ideas achieve greater levels success proficiency Microsoft Office suite Outlook Word Excel pick up systems software easily authorized work Singapore visa sponsorship future benefits PitchBook physical health private medical insurance additional wellness incentives emotional health parental leave robust training programs soft skills generous allotment vacation days sick days volunteer days social health employee resource groups referral bonus program quarterly events retirement contributions CPF shared ownership stock program please note above benefit perk offerings subject plan policy documents may change employment working conditions heart our company belief power in-person collaboration office fuels creativity strengthens connections drives innovation apart brings spontaneous moments hallway conversations whiteboard brainstorms shared celebrations offices replicated remotely this role expected office 5days week job conditions position standard office setting employees ongoing basis throughout day limited corporate travel remote offices meetings events concerned might meet requirement encourage apply right candidate role roles Pitchbook APAC Demographic Questions equal opportunity employer dedicated inclusive hiring answering help carry equitable fair hiring practices I identify race/ethnicity as To which gender identity most identify checking box consent PitchBook Data collecting storing processing responses demographic data surveys
    * This salary range is an estimation made by beBee
  • Work in company

    Support Specialist

    Luxury Hotel Jobs

    Role Description · This is a remote, part-time role for a Support Specialist. The Support Specialist will handle technical support inquiries, assist customers with problem resolution, and provide guidance for issue troubleshooting. The role involves daily interaction with custome ...

    Singapore $32,000 - $52,000 (SGD) per year

    21 hours ago

  • Work in company

    IT Support Specialist

    confidential

    IT Support Specialist Location: Singapore (Hybrid) · Employment Type: Full-Time · Level: Entry / Mid-Level · We're looking for an IT Support Specialist to join our Singapore team. This role is ideal for someone who enjoys troubleshooting, supporting end-users, and ensuring smooth ...

    Singapore $42,000 - $72,000 (SGD) per year

    5 hours ago

  • Work in company

    IT Support Specialist

    Only for registered members

    Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. · ...

    Singapore Full time

    1 month ago

  • Work in company

    IT Support Specialist

    Only for registered members

    We invite you to build the bank of the future innovate the way we deliver financial services work in friendly supportive teams build lasting value in your community help people grow their assets business and investments take your learning as far as you can or simply enjoy a vibra ...

    Singapore

    2 weeks ago

  • Work in company

    IT Support Specialist

    ESET

    Summary · The IT Support Specialist is responsible for ensuring the smooth operation of internal IT systems and providing technical support to end users. This role includes hardware and software maintenance, system administration, user support, and collaboration with global IT te ...

    Singapore $42,000 - $72,000 (SGD) per year

    1 week ago

  • Work in company

    IT Support Specialist

    Only for registered members

    Summary · The IT Support Specialist is responsible for ensuring the smooth operation of internal IT systems and providing technical support to end users. This role includes hardware and software maintenance, system administration, user support, and collaboration with global IT te ...

    Singapore $42,000 - $72,000 (SGD) per year

    2 days ago

  • Work in company

    IT Support Specialist

    Only for registered members

    This job is for an IT support specialist who will provide first-line response to end user incidents and partner with the business as the IT subject matter expert. · ...

    Singapore Full time

    1 month ago

  • Work in company

    IT Support Specialist

    Only for registered members

    The opportunityYou will be the frontline IT partner for our corporate office and boutiques—keeping colleagues productive, retail systems stable, and customer-facing operations running smoothly. · ...

    Singapore

    1 month ago

  • Work in company

    IT Support Specialist

    Only for registered members

    Position Overview · This role is based in the Singapore office and is responsible for providing reliable on-site and IT support to the local office and selected APAC users. This role also provides backup IT support during leave periods for the Shanghai office and works closely wi ...

    Singapore $42,000 - $72,000 (SGD) per year

    1 week ago

  • Work in company

    IT Support Specialist

    Only for registered members

    JOB DESCRIPTION · Job Title: IT Desktop Support Technician · Location address: 8 Temasek Boulevard Three, #19-01 Suntec Tower, Singapore 038988 · Availability: 2 days a week (Mon & Thu) · Shift time: 09:00 - 18:00 Singapore time · Requirements: · Candidate should speak fluent Man ...

    Singapore $42,000 - $72,000 (SGD) per year

    5 days ago

  • Work in company

    Sales Support Specialist

    SoftwareOne

    Sales Support Specialist · As a Sales Support Specialist at SoftwareOne, you will play a critical role in delivering exceptional customer experiences. Your primary responsibilities include preparing quotes for customer software requirements, coordinating with internal and externa ...

    Singapore $36,000 - $60,000 (SGD) per year

    2 days ago

  • Work in company

    Sales Support Specialist

    Only for registered members

    Singleron Biotechnologies seeks a motivated Sales Support Specialist to help grow presence in Singapore. · Drive sales growth through direct outreach and support of the sales team. · ...

    Singapore

    1 month ago

  • Work in company

    Technical Support Specialist

    YE Design Lounge

    We're Hiring: Technical Support Specialist Location: Singapore (On-site) · Employment Type: Full-Time · Level: Junior / Mid-Level · We are looking for a Technical Support Specialist to provide reliable technical assistance to customers and internal teams. You will diagnose issues ...

    Singapore $45,000 - $80,000 (SGD) per year

    5 days ago

  • Work in company

    Sales Support Specialist

    Only for registered members

    This is a full-time on-site role for a Sales Support Specialist based in Singapore. The primary responsibilities include providing support to the sales team, · Providing support to the sales team. · Addressing customer inquiries. · ...

    Singapore

    2 weeks ago

  • Work in company

    Systems Support Specialist

    ESET

    Summary · In APAC, our fast-growing, multicultural team spans Singapore, India, and Australia—working together across time zones to support customers and colleagues with resilience, integrity, and innovation. · We are now looking for a Systems Support Specialist to join our APAC ...

    Singapore

    1 week ago

  • Work in company

    IT Infrastructure Support Specialist

    Only for registered members

    We are partnering with a growing financial services firm to hire an experienced IT Infrastructure Support Specialist. · ...

    Singapore

    1 week ago

  • Work in company

    Learning Support Specialist

    Only for registered members

    What You Will Be Doing · We Are Looking For a Learning Support Specialist To Support Functions Involved In Learning Support Research. The Successful Candidate Will Be Expected To · Conduct literature review involving learning support · Manage processes involved in learning suppo ...

    Singapore

    1 day ago

  • Work in company

    Technical Support Specialist

    Only for registered members

    We're hiring a Technical Support Specialist for a 12-month contract. · Provide first-line technical troubleshooting and diagnosing software and application issues. · Manage support tickets within systems like Jira. · ...

    Singapore

    3 weeks ago

  • Work in company

    Sales Support Specialist

    Only for registered members

    Singleron Biotechnologies is seeking a motivated in-house Sales Support Specialist to join our sales team at Singleron Biotechnologies. · We are seeking a motivated in-house Sales Support Specialist to join our sales team at Singleron Biotechnologies.In this role, you will be res ...

    Singapore $36,000 - $60,000 (SGD) per year

    1 week ago

  • Work in company

    Operations Support Specialist

    Only for registered members

    The successful candidate will be part of the Operations Support Team as an Operations Support Specialist. He/She is responsible for being the central point of contact at T&O Operations, · Process and monitor all incomings and outgoing payment · Monitor securities trade settlement ...

    Singapore Full time

    3 weeks ago

  • Work in company

    Endpoints Support Specialist

    Only for registered members

    The Endpoints Support Specialist is responsible for the evaluation, procurement, configuration, management and support of endpoint devices for daily to large scale projects in a timely order to ensure operational steadiness for the organisation. · Create Configure and manage endp ...

    Singapore

    1 month ago

Jobs
>
Customer support specialist
>
Jobs for Customer support specialist in Singapore