Jobs

    Assistant Director, Housekeeping - Singapore - RESORTS WORLD AT SENTOSA PTE. LTD.

    RESORTS WORLD AT SENTOSA PTE. LTD.
    Resorts World at Sentosa Pte Ltd background
    Description
    Roles & Responsibilities

    Responsibilities:

    • Assist the Director of Housekeeping in supervising and coordinating the activities of the housekeeping, laundry, and florist operation in RWS
    • Participate in the annual budget exercise, hiring and deployment, expense control and formulation of strategic business plans
    • Drive consistent quality, service, safety, and controls in all aspects of the operation and ensure compliance with resort policies and regulatory guidelines
    • Work with internal stakeholders to ensure maintenance of guest rooms and public spaces through maintenance programs and daily inspections
    • Implement measures to maintain high standards of cleanliness, sanitation, and hygiene throughout the property
    • Analyze guest feedback and take appropriate actions to address concerns and complaints related to housekeeping services
    • Knowledgeable about cleaning technologies and able to explore, recommend and drive innovation projects to support RWS' overall goals.
    • Conduct performance evaluations, provide constructive feedback, and identify opportunities for training and development

    Requirements

    • Possess a Degree in Hotel Management or related field preferred
    • Minimum 5 years' experience in similar capacity with established large Hotels with more than 1,000 rooms or integrated resort experience
    • Strong leadership, communication, and interpersonal skills
    • Highly driven and motivated individual with a good knowledge and understanding of housekeeping operations
    • Good communication and presentation skills, creative, resourceful, and self-motivated
    Tell employers what skills you have

    Front Office
    Leadership
    Quality Assurance
    Housekeeping
    Interpersonal Skills
    Customer Loyalty
    Business Acumen
    VIP
    Property
    Formulation
    Sanitation
    Inventory Management
    Spreadsheets
    Budgeting
    Presentation Skills
    Hotel Management
    Turnover
    Customer Relations
    Hospitality


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