- To manage and maintain operational standards of the dedicated building services centre located at Tengah.
- Prepare Centralised Cooling Systems (CCS) welcome pack with accessories for residents.
- To be first point of contact for walk-in residents at TBSC and hand over the welcome pack residents.
- Point out selected clauses of the Supply Agreement to the resident.
- Guide customers to look out for the emergency and safety information in the support kit.
- Stock takes the number of FCU remote controllers received for per CCS resident and report accordingly.
- Record the issuance of welcome packs and update the information via share-point daily at the end of the day.
- Manage Tengah CCS residents' enquiries and complaints accordingly, when necessary to escalate to the relevant parties or supervisors
- Any other ad-hoc duties as assigned
- 1 year contract
- Tengah
- Monday to Friday, 8am to 5.30pm
- up to $3400 + bonus
- At least a diploma with prior experience in customer service roles.
- Effective communication skills – both written and oral with good command
- Possess strong problem-solving skills and ability to handle impromptu situations.
- Independent and self-driven, with ability to work in a fast-paced environment with minimal supervision.
- Good attitude and willing to take initiative to improve processes and respond to customers' needs.
- Demonstrate strong interpersonal and strong analytical skills with an eye for details.
- Be flexible and willing to adjust responsibilities to align with developing business needs.
- Good attitude and willing to take initiative to improve processes and respond to customers' needs.
- Proficient in MS Office applications.
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Building Service Ambassador at Tengah, up to - Singapore - SUCCESS HUMAN RESOURCE CENTRE PTE. LTD.
Description
Roles & ResponsibilitiesResponsibilities:
Period:
Location:
Working Hours:
Salary:
Requirements:
Interested applicants, kindly email your detailed resume (MS Word format is preferred):
(Reg No: R
Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.
Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: | F: | W:
Microsoft Office
deal with customer complaints
Analytical Skills
operating effectiveness
Problem Solving
Customer Care
Fast-paced
Building Services
Administration
MS Office
Human Relations
Time Management
Flexible Working
Customer Service
Oral & Written Communication Skills
Homeowners
Able To Work Independently
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