Front of House and Volunteers Coordinator - Singapore - Singapore International Film Festival Ltd

Singapore International Film Festival Ltd

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Company

Singapore International Film Festival Ltd

Designation

Front of House and Volunteers Coordinator

Date Listed

06 Jun 2023

Job Type

Experienced / Senior Executive

Free/Proj

Job Period

From Aug Jan 2024

Profession

Others / General Work

Industry

Arts / Entertainment / Recreation

Location Name

83 Rowell Road, Singapore

Work from Home

Address

83 Rowell Rd, Singapore 208015

Map

Allowance / Remuneration

$2,200 - 2,500 monthly

Company Profile

Founded in 1987, SGIFF is the largest and longest-running film event in Singapore.

It has become an iconic event in the local arts calendar that is widely attended by international film critics, and known for its dynamic programming and focus on groundbreaking Asian cinema for Singapore and the region.

Committed to nurturing and championing local and regional talent, its competition component, the Silver Screen Awards, brings together emerging filmmakers from Asia and Southeast Asia while paying tribute to acclaimed cinema legends.

With its mentorship programmes, masterclasses and dialogues with attending filmmakers, the Festival also serves as a catalyst for igniting public interest, artistic dialogue, and cultural exchanges in the art of filmmaking.

The SGIFF is organised by the Singapore International Film Festival Ltd, a non-profit organisation with Institution of Public Character (IPC) status.

Job Description:

1. Front-of-House and Volunteers Coordinator

Job Scope:

Oversee the recruitment of all volunteers (Front of House, Event Coverage, Hospitality, Photographers/Videographers)
Draft a volunteer briefing document, in consultation with Ticketing, Hospitality, Marketing, BD and Programming input, that outlines all the processes for venue teams.
Plan and manage the FOH volunteer schedule for all Festival venues, and organise the FOH volunteer briefing.
Lead all communications with venue teams in preparation, during and after the festival, ensuring that everyone is clear about their roles and the processes involved.
Manage the preparation, packing and distribution of necessary collaterals, merchandise and briefing notes for each Festival venue, in consultation with the Ticketing and Marketing teams.
Oversee the respective Venue Managers and coordinate the management of FOH operations for all Festival venues, ensuring that venue teams understand and follow the required processes. FOH operations include setup, ticketing, merchandise sales, crowd control, work with SGIFF Team and Venues to ensure prevailing Covid19 safety measures and regulations (if applicable), ushering, postshow Q&A sessions, Audience Choice Award and feedback forms.

Ticketing - Assist the Ticketing Manager with some ticketing-related matters for the Festival, including:

Assist Ticketing Manager in ticketing operations, bookings and complimentary invites, fulfilling bulk bookings and partner/sponsor requests etc.
Work closely with the Ticketing Manager on Front of House management, execution and wrap up.
At the end of the Festival, assist the Ticketing Manager to ensure proper handover of FOH reports & monies to SGIFF Hospitality & Office Manager.

Requirements:

At least a Diploma in Arts Management, Media, Mass Communications, Marketing, Hospitality or equivalent, with minimum 2 years of experience in setting up and managing ticketing and frontofhouse operations for large scale events.
Excellent written and verbal communication skills in English. Fluency in other languages is a plus.
Driven, proactive, able to work independently and yet a good team player.
Meticulous and detailed.
Responsible, organised and able to meet deadlines.
Confident in interacting with all levels of people.
Interest in film would be preferred, but not a prerequisite.

Period of Engagement:
August to 5 January 2024. Part time in August and September and full time from October to 15 December 2023. There may be a two week unpaid break from 15 December to 31 December 2023.

SGIFF currently has a hybrid working policy in place with time split between the office and working from home.

Closer to the festival dates and various events, more time will be required at the SGIFF office or at various venues.

The project fee offered will commensurate with qualifications and experience.

Application Instructions