- Oversee daily retail operations, driving sales growth and profitability through effective implementation of business strategies and outstanding customer service.
- Supervise and lead the sales team on the floor, ensuring compliance with company policies and achievement of sales targets.
- Maintain high standards of cleanliness and organization throughout the sales floor, fitting rooms, stock rooms, and display areas, while ensuring compliance with safety protocols.
- Conduct on-the-job training for staff, focusing on customer service etiquette, sales techniques, and product knowledge.
- Efficiently schedule and manage staff shifts to optimize resource utilization and meet business needs.
- Cultivate strong relationships with customers, addressing inquiries and resolving complaints, and maintaining accurate customer records.
- Support the development of merchandising strategies, manage the open-to-buy budget, and conduct analysis of stock levels and product assortments.
- Forecast industry trends, select appropriate merchandise and suppliers, and carry out market and competitor analysis to stay ahead in the market.
- Minimum Diploma in any field
- At least 2 – 3 years of supervisor experience, or 1 year in managerial role
- Must have knowledge or expeience in supplier merchandising
- Ideally possess experience with brandeds
- Ideally possess experience in cosmetics
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Retail Operations Manager - Singapore - CAREERNEXUS PTE. LTD.
Description
Roles & ResponsibilitiesResponsibilities:
Requirements:
Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.
EA License Number: 23C1730
Please Provide:
1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments
We regret that only shortlisted candidates will be notified.
Tell employers what skills you haveProduct Knowledge
Coaching
Store Operations
Sales
Leadership
Microsoft Office
Microsoft Excel
Visual Merchandising
Data Analysis
Cosmetics
Customer Experience
Housekeeping
Inventory
Retail Sales
Administration
Selling
Merchandising
Inventory Management
Compliance
Customer Service