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    Customer Service Senior Manager, Digital Bank - Singapore - BEATHCHAPMAN (PTE. LTD.)

    BEATHCHAPMAN (PTE. LTD.)
    BEATHCHAPMAN (PTE. LTD.) Singapore

    1 day ago

    Default job background
    Description

    Roles & Responsibilities

    • Dynamic growth opportunities
    • Exciting learning prospects
    • Key leadership role

    As part of the Customer Service team, you will collaborate closely with bank stakeholders to drive enhancements in Customer Service policies and procedures. Your focus will be on executing process improvement projects, leveraging data analytics to monitor performance, and devising solutions for digital transformation.

    The perfect candidate will bring in a decade or more of experience in Customer Service/Call Centre within the Financial sector. You should excel in communication, data analytics, and possess a sharp acumen for spotting process inefficiencies.

    If this sounds like you, please share your updated CV with us. Join us in this exciting journey towards innovation and excellence!

    Tell employers what skills you have

    - Digital Transformation
    - Strong Leadership
    - Proficient in Microsoft Office
    - Exceptional in Microsoft Excel
    - Process Enhancement
    - Excellent Interpersonal Skills
    - Administration Proficiency
    - Skilled in Customer Satisfaction
    - Collaborative Team Player
    - Mastery in Microsoft Word
    - Expertise in Customer Service
    - Data Analytics Proficiency
    - Performance Tracking
    - Customer Service Expertise


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