- Management of transport welfare and vendor management
- Transport capacity utilization, monitoring and management
- Management of fee updates and changes
- Submission of FFRs and welfare requests, and interim transport management
- Prepare and update monthly statistics and progress report, department meetings.
- Prepare and reconcile transport welfare statistics for management reporting.
- Incident report management (transport welfare) and updates
- Timely and accurate submission of FFRs
- Checking and reconcile of data for mass upload
- To ensure means-testing results between systems are aligned to reflect accurately in billing.
- To identify and timely reconcile any mismatch records i.e. change in DC, subsidy change, adjustment in co-payments etc in separate systems.
- To maintain dashboard and closely monitor fee increase cases.
- To prepare monthly progress report, divisional meetings and minutes taking.
- To manage phone calls/ letters/ emails from patients and/or families on appeal related matters, e.g. taxi misuse cases, fee appeal, requests etc.
- To work closely with internal departments and external partners on programs related matters
- To generate reports from different systems to assist with internal and external audit checks.
- To facilitate the reconciliation of work and propose process changes necessary to maintain accountability and efficiency
- Degree or equivalent in administration will be preferred
- At least 2 years of experience in administration
- Strong knowledge and experience in Excel – master formulas, v lookup,
- pivot tables, analyse data etc
- Independent, self-motivated and a team player
- Positive mind set with a can-do attitude
- Able to work under pressure with minimum supervision
- Excellent communication and interpersonal skills
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Executive, Assistance Management Team - Singapore - THE NATIONAL KIDNEY FOUNDATION
Description
Roles & ResponsibilitiesJob Roles
Responsible for general administration of welfare transport and treatment subsidy in Service Development is well-maintained and carried out smoothly, efficiently and effectively.
Main Responsibilities
Welfare transport management & treatment subsidy management
Administration
Qualification
Experience
Soft Skills
Microsoft PowerPoint
Microsoft Office
External Audit
Microsoft Excel
Dashboard
Travel Arrangements
Interpersonal Skills
Administration
Soft Skills
Vendor Management
Compliance
Accountability
Administrative Support
Statistics
Team Player
Scheduling