Senior Business Process Specialist - Singapore - Timeo-Performance
Description
Our client is a global travel retailer, distributor and duty free operator.We are currently collaborating with them to recruit for a Senior Business Process Specialist to join their regional team in Singapore.
Responsibilities
As a member of the regional team, you will be responsible for cross-functional collaboration, process mapping, project management, and providing support to stakeholders within the Asia Pacific region.
- drive process simplification, standardization, and improvement through cross-functional collaboration, and maintain the quality of process deliverables in a centralized repository.
- conduct interviews and facilitate workshops with business stakeholders to define customer needs and continuously improve processes.
- support people manager to ensure effective project oversight, documentation, and testing to support stakeholders and maintain project quality.
- provide first-level support to users within the Asia Pacific region for systems-related functionalities (Purchasing, Sales, Finance).
- manage tickets for quality, performance, maintainability, and scalability through the Omni Tracker tool.
- work with Learning and Development (L&D) in training and provide training manual updates.
Requirements:
- a Degree in Business, Supply chain, or any related discipline with five years of practical experience of and working knowledge of SAP ERP (SD, MM).
- knowledge of Business Process Management (BPM) tools and proficiency in using SAP system and Microsoft Office such as Excel, Power Point, Word, Outlook and Teams.
- strong analytical abilities, critical thinking and problem-solving aptitude, combined with strong written and verbal communication skills.
- a pronounced can-do attitude, complemented by the capability to multi-task and the ability to work independently and collaboratively with cross-functional teams.
Registration No:
R / EA
License No: 21C0685
Project management, Process simplification, Process improvement, User support, SAP SD, SAP MM
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